20 Most Recent Kenmore 9387x Top Load Stacked Washer / Dryer Questions & Answers

Sounds like your drum roller(s) is bad. Unplug you machine and remove the panel to gain access to your drum. You will see rollers that ride on your drum. One or more of them are bad, either broken or have a flat spot worn on them.

Kenmore 9387x... | Answered on Nov 30, 2010

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...

FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.

If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.

Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Kenmore 9387x... | Answered on Sep 15, 2010

check to make sure the machine is properly balanced. an off balance machine will vibrate causing that sound.

Kenmore 9387x... | Answered on Aug 16, 2007

Skin Care rinse is longer.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Kenmore Washing... | Answered on Nov 08, 2019

I don't know, but I would assume it is an AC solenoid so it does not matter. If the wires are the same color, that would be a safe bet. If they are different colors, you may need more research. NORMALLY, there is a schematic inside the unit, for technician use only. Go for it.

Kenmore Washing... | Answered on Nov 07, 2019

Check the washer outlet by plugging in a lamp if the is power at the washer turn the dial to different setting and see if it turns on. Make sure the lid or door is closed

Kenmore Washing... | Answered on Nov 03, 2019

Kenmore 110 washer capacity
Washer. The Kenmore 70 series washer has a 3.5 cubic foot capacity. It comes with the Sears Triple Action agitator and can hold 28 extra-large t-shirts in a single load.

Kenmore Series 70 Specifications ' Hunker

Kenmore Washing... | Answered on Oct 18, 2019

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