20 Most Recent Brother MFC-8460N All-In-One Printer Questions & Answers


The error indicates multiple problems, and needs to be serviced by a ASC Brother Center. Go to brother.com and go to support and then service center then enter your zip code or you can ship to us since we are a ASC Center for Brother.

Brother... | Answered on Feb 26, 2019


Hit in sequence Menu,*,2,8,6,4
This will put it in maint. mode.
Press 88
That is parts counter reset, scroll down and hit ok on the part you want to reset the counter. :)

Brother... | Answered on Nov 06, 2018


Please see the control panel display (any error code or problem issue)

Brother... | Answered on Dec 16, 2017


did you also enable overseas mode? https://www.voipmechanic.com/voip-fax-settings-brother.htm

Brother... | Answered on Oct 03, 2017


Try re-installing the scanner software - if you don't have the disc you can download it. The scanner is a very delicate mechanism so is easily damaged - if the software fix don't work maybe it is kaput

Brother... | Answered on Oct 03, 2017


Have you replaced the Drum unit? Drum unit on Brothers can be reset if copy is good and you do not want to replace. If copy bad replace Drum. Rebuilt drums work as good as original at half price.

Brother... | Answered on Mar 28, 2017


Hello ,

First you have to enter in service mode , then to go to reset menu , and reset pf kit mp an then to live service mode

1. Service mode : menu*2864 , you have to make it fast until the lcd is on : maintenance mode

2. reset menu 88 , now you have to go to pf kit mp and reset

3. Live service menu with 99 or shut down the mfp and after 10 sec restart

Brother... | Answered on Mar 16, 2016


Menu-Fax-Report settings-xmit-OFF-ok

Brother... | Answered on Jan 21, 2015


first open the front cover, Then press the clear\back button. When the machine displays "replace drum? press *00 and close the front cover

Brother... | Answered on Aug 18, 2014


try seting the paper to A4 not leter

Brother... | Answered on Jul 14, 2014


Fax machines are ANALOG devices and will not work reliably on DIGITAL phone lines.

Brother... | Answered on Jul 14, 2014


Sensor that detects paper needs to be replaced. Same thing happened to my machine and I had to take it in to a Brother repair company. 1 hour service call

Brother... | Answered on Jul 08, 2014


The paper feed kit is the pick up rollers and the transfer rollers. You can thake those out clean them and replace them, but unless you are actually having paper feed issues usually just clean the paper tray feed rollers with alcohol and reset the paper feed kit counter if needed.

Brother... | Answered on Jun 29, 2014

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