20 Most Recent GE PSS26SGR Stainless Steel Side by Side Refrigerator Questions & Answers

Unfortunantly , for this , I would have to chat with you for the procedure to determine the cause .

GE PSS26SGR... | Answered on Feb 02, 2017

Hi Urban Woman,

Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small). 6fb5654.jpg

Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.

Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.

This should take maybe 15 minutes to do... super easy job.


p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)

p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.

GE PSS26SGR... | Answered on Apr 01, 2009

you have a bad control board in the rear of the unit ...>>>>> To verify this check for 13.5 vdc on red and black going into the display board?? since your dispenser is not working the control board is most likely not working. puill the refrig from the wall and remove the cover plate it is square about 5"X6" you will see the control board thew part # for this is WR55x10552 if you need to replace it let me know

GE PSS26SGR... | Answered on Jan 13, 2009

There is no defrost timer per say by its self, every thing is built into the Electronic Board on this frig.I suggest before buying a board, you might wont to have someone look at it, just to make sure that is the problem. The part number for the board is PS12069099 and it list for 366.45. It is located in back side of frig bottom right hand corner behind a cover.

GE Refrigerators | Answered Yesterday

the refrigerant may need refilling/toping up, how old is the refrigerator ?

GE Refrigerators | Answered Yesterday

Half a dozen things it could be. What is model #?

GE Refrigerators | Answered 2 days ago

It looked like your model does NOT have an external ice/water control panel which has caused beeping problems on some models.
For your model I would try the following....
Door Alarm
The main cause of a beeping GE unit is an open refrigerator door. Some models are equipped with an internal door alarm, which trips when the door remains open for 3 minutes or longer.
One way to check this .... put your smartphone in the refrigerator on video mode and close the door. The light should go off with the door shut. If the video shows that the light stayed on when the door was closed ... then it reinforces that something is wrong with the switch/alarm. Repeat video for the freezer.
Door Seal
If beeping persists after the freezer or refrigerator door is closed, the door seals may be blocked or so dirty that the internal door alarm is tripped. The seals can be cleaned with a soft cloth and warm, soapy water. Also, an item inside the refrigerator may be preventing the door from fully closing.
Cooling System
Reactivating the refrigerator's cooling system includes a beeping noise. When the refrigerator is off, the "Off/Off" light appears on the door display. When the "Adjust Freezer" and "Energy Saver" buttons are held down for approximately 3 seconds at the same time the beep sounds and the "Off/Off" indicator disappears. Hold the "Ice Off" and "Freezer" buttons to activate the cooling system inside of the fresh food compartment. A beep signals the system is activated. The beeping should stop after the cooling system turns on. If it fails to stop, try unplugging the power cord to reset the connection.
The GE's internal door alarm can get stuck. Try unplugging the refrigerator for about 10 seconds and then plug it back in. If the beeping continues, the internal door alarm might be broken or defective. Contact the manufacturer or a technician for further assistance. One way to check this .... put your smartphone in the refrigerator on video and close the door. The light should go off with the door shut. If the video shows that the light stayed on when the door was closed ... then it reinforces that something is wrong with the switch/alarm.

Good luck on your troubleshooting!

GE Refrigerators | Answered on Jan 08, 2019

Food freezing in fresh food compartment is most likely a bad thermostat/ control board, or a damper that’s open too much.

GE Refrigerators | Answered on Jan 08, 2019

Before replacing any part make a thorough check of the heater, freeze sensor, and the defrost timer coil or contacts. If contactsopen and closes when you rotate the timer manually, contacts are okey. If the coil have no resistance, it is defective. Replace the timer by unscrewing the two metal screws holding the timer. Make sure to install the terminal lug clips to the correct location and rescrew the new defrost timer. For heater, remove the terminal clips and remove the clamps holding the heater. Install the new heater and fix the desired clamps then connect the terminal lug clips. Freeze sensor should close contact when frozen. If the sensor does not contact when frozen replace the freeze sensor.

GE Refrigerators | Answered on Jan 05, 2019

If it’s the arctica model, then yes it’s most likely the damper that controls airflow from freezer to fridge

GE Refrigerators | Answered on Jan 04, 2019

Tighten screws. You may have to remove a trim piece to get to it.

GE Refrigerators | Answered on Jan 03, 2019

Look on the front door to see if there is a panel..There should be a " lock and unlock" symbol there..

GE Refrigerators | Answered on Jan 02, 2019

I don’t this specific model but this is normally due to a blockage from the freezer department to the drainage that goes to the back of the freezer. One has to take out the drawers, thaw the ice that sculpted at the drainage point. Open the back cover and clean the rubber nipple from any blockage or dirt and the problem is solved. Different models maybe different.

GE Refrigerators | Answered on Dec 29, 2018

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