20 Most Recent Frigidaire FFC1311DW Questions & Answers


The LED above the Ice Off icon should be lit when the icemaker is disabled. It should be off when you want ice from the icemaker. To toggle the setting, press and hold the Ice Off touch pad for 3+ seconds. This is shown in the manual for the FPHF2399MF2 on page 14. Sears Parts Direct has the manual here: https://www.searspartsdirect.com/manual/234cu4elin-001428/frigidaire-fphf2399mf2-bottom-mount-refrigerator .

I hope this helps.

Cindy Wells

Frigidaire... | Answered on Oct 18, 2019


If new and under warranty contact supplier. If you attempt to fix while under warranty and cause further faults then you may void warranty.

Frigidaire... | Answered on Oct 03, 2019


I would say that either the filter has split or the seal where it screws into the housing has failed. I would try a new filter and seal.

Frigidaire... | Answered on Sep 23, 2019


There are a number of reasons why this might be happening. You bets bet if to call a service guy out and let them take a look at it as some things require specialised equipment to troubleshoot.

Frigidaire... | Answered on Sep 14, 2019


possible bad water solenoid on bottom in back

Frigidaire... | Answered on Aug 22, 2019


The only access to the drain tube is from the inside which would mean removing the inner cabinet or liner - completely impractical and probably a waste of time as a collapsed drain tube is likely to be a sign the insulation is failing.

I expect you will find there will be at least one cold spot on the outer cabinet. A friend had the same trouble. In her case the top at the back was the worst offender and we extended the life by placing a 4" polystyrene block on the top. She mopped out the fridge daily.

I find a curtain wire is the most suitable for poking around in fridge drains.

Frigidaire... | Answered on Aug 22, 2019

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