20 Most Recent
Questions & Answers
Avatar menu keeps poping up while the movie is playing
Make sure that the blu ray player is indicating that the latest firmware is installed on it. Press the setup button go to settings and down to version. Then record the version number. If it is the most current firmware version number after all call 800-237-4277 pressing 1 for all of the prompts. Inform the representative that with the firmware version number installed on your bluray player you are having this problem with Avatar. This helps because Sharp is
gathering information on any occurrences after an update and they are working on another update to resolve any occurrences
on Aug 09, 2019
Blu-ray discs all of the sudden incompatible and won't play
Look for a firmware upgrade for your player. They exist for sole purpose of increasing compatibility with newer blu ray releases. If that does not do the trick it appears that your player's laser assembly is losing its ability to focus on the disk(s). Repair is not cost effective and you will have to go shopping.
on Mar 31, 2017
Will not read disc or eject disc
There's a few things you can try. Turn off unit, unplug from AC for 5 minutes or so, plug back in, turn unit on, hit eject/open.
OR..same as above, but hold the eject/open button, then turn unit on.
Sometimes a combination of these odd procedures actually work. Sometimes holding the stop button, and hitting eject/open works too. Hope this is helpful.
on Mar 07, 2014
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