Question about Datamax M-Class Thermal Printer

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It print half of a label, then stop with the eror light on, can u help me?

Someone already checked it, he told me that a nicve clean up would help it. I've done it and the problem came back fews days later.

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  • 52 Answers

Hold in the Feed button for 4-5 seconds, which causes the printer to attempt to "Auto-calibrate." If that doesn't solve it, then slide out the Media Sensor (green plastic bar that sticks out over the labels) about 1 inch from all the way in ("in" = left if looking from front). Then press Feed to clear errors. If still get same error, then look for piece of label or ribbon stuck in that error - ok to blow out with canned air. Then try holding in Feed again for 4-5 seconds to Auto-calibrate again.

Posted on Apr 29, 2014

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Posted on Jan 02, 2017

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  • 44 Answers

SOURCE: we removed a stuck on

I haven't seen one of these for years. However I really need more detail. In what direction is the print missing? across or down the label?

If across it most likely a dirty printhead

If down the label it could be a portion of label still stuck to the sensor.

Can you describe where the label stuck?

Posted on Aug 19, 2011

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Poor print quality is most frequently caused by one of the following:
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