Question about Maytag Neptune MAH5500B Front Load Washer

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Maytag neptune MAH5500B spins 2 minutes and shuts

Maytag neptune washer MAH5500B spins 2 minutes on a 9 minute cycle and shuts off with 7 minutes remaining

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  • Anonymous Mar 17, 2014

    the spin cycle does not work motor tries to go but shuts off after a minute or so

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I could not find maytag service man that could fix our unbalanced problem leaving the clothes wet and telling me to just not use max extract and to unplug for 30min. the womon that runs the laundromat said the only reason a front loader will unbalance is from using too much soap( HE soap is sold for that purpose) and after just HE soap it is back to normal REASON is that there is a sensor that ontinues to add water to get rid of the excess soap. fabric softener will reduce the suds if used too much soap

Posted on Feb 26, 2012

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Faulty Timer.

Posted on Mar 26, 2009

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It's probably because you have a unbalanced load. I bet you are hearing the washer banging around. Take a few items out as the most common cause is you filled the washer with too much clothing.

Posted on Mar 27, 2009

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Neptune MAH5500B waon't spin - clothes very wet at end of cycle. Tried to just spin but no spin action and timer just goes down to 1 minute and stays there.


turn back to spin,
and see if you get a lock light,
if your lock is working you will need a new motor control,, and maybe a new motor

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My Maytag Neptune MAH5500B or MAH5500BWW wouldn't spin either. It would go all the way through the wash cycle, agitation and all, as mentioned before, the spin cycle would start at the 9 minute mark, and get down to the 7 minutes then drop directly to 0 with no spin at all.

After hours of investigation it turned out the balance load switch was corroded. This switch is accessible through the front panel of the washer. The door must be removed and the front panel comes off, this switch is directly under the wash drum where there is a little electrical plug and switch which rests on top of stabilizer styrofoam. The connection was being made but there was green corrosion, and evidently the switch box was corroded within. When bypassed, the washer spun perfectly.

Hope this helps someone else out there - I was horrified to think that this washer would end up more landfill as it wouldn't be worthwhile to pay hundreds for a new motor control board as had been suggested was the problem.

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I've had the same problem with a Neptune MAH3000. I replaced the mother board to no avail. I replaced the timer control to no avail. I then replaced the door lock assembly (wax motor, door switch, etc.) and problem solved. Luckily, I had another machine that I could rob parts from.

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