Question about Amazon Kindle Wireless Reading Device
Posted by Anonymous on
Whenever you getting this problem, immediately stop what you doing and switch off your kindle. Wait for 10 minutes and then switch on your kindle device. It will work, if it doesn't work contact get help from live chat visit Kindle support https://kindletechs.com/
or Call: 1-888-356-3444
Posted on Jul 16, 2019
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Posted on Jan 02, 2017
SOURCE: my kindle keeps freezing
In most cases, to avoid freezing, keep battery charged and turn off wireless when it's not being used. To properly reset, hold power switch to the right for 15 seconds.
Resetting the device is not a bad thing, most electronic devices need it to be done. It can be annoying, but it's not fatal.
I would keep track of how many times you need to reset the device. Once the amount get over a few times per day, honestly, I would call Kindle Support. They've got the necessary software to look further into your Kindle.
Posted on May 30, 2009
If you've explored all options with software settings and If you're outof warranty, you can try to open the kindle and replace the battery.There is a Kindle Repair Guide that shows you how to take it apat. There are services that can do it for you. Kindle Repair.
Posted on Jan 17, 2010
Well there are a lot of reasons why the Kindle screen freeze.
most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.
Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.
A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.
You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.
For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes
And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week
Hope this will be helpful
Posted on Feb 04, 2010
Try a different charger. If that fails too, you have a logic board issue. Amazon should give you a replacement. If you're out warranty, you can get the part at Kindle Repair and there is a guide that shows you how to open a kindle and install parts at Kindle Repair Guide.
Posted on Jun 09, 2010
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