Question about Apple iPad Mini
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Posted on Jan 02, 2017
Try connecting it to iTunes, turning off the ipad, then hold both the lock and the home button for 10 seconds, then relese the lock button while continuing to hold the home button until iTunes recognizes the iPad. Then you should be able to reset it without problem.
Posted on Dec 08, 2011
If your son cannot remember the passcode, you will need to restore your iPad using the computer you last synced your iPad with. Using the last computer you synced with allows you to reset your passcode and re-sync all your data, apps, etc.
To begin the process, connect the iPad to your computer using the USB cable or lightning cable. Open iTunes and select the restore option.
If you restore on another computer, you can still unlock the device and remove the passcode, but your data and apps will be wiped.
Hope that helps!
Posted on Apr 03, 2013
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