Question about Sony Bravia KDL-40W4100 40 in. LCD HDTV
I bought a windows 8 envy computer with all the bells and whistles to replace my old hp pavilion. in I reconnected my Sony Bravia KDL-40W4100 from my old hp to the new one and what I loved about it is the picture in picture which won't connect to my new computer it stays grey in color and wont let me open it and I don't know what to do. the tv works fine as it did on my last computer but no pip please tell me who is smart enough to get it to work or can you help me
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Posted on Jan 02, 2017
This can indicate a problem with the high voltage circuits. Since this is a new set, it should still be under warranty. DO NOT open up the unit as that will void the warranty. Return the set or request warranty service. Note the 8 blinks when you request service as that should allow them to bring the correct replacement parts.
Keep us posted.
Posted on Jan 05, 2009
and click on the manual you need. Several are listed.
Posted on Apr 12, 2009
Most likely this is caused by a defective main board. Changing the main board will fix the issue about 95% of the time.
To be absolutely sure, the voltages need to be checked on the power supply. If they are not the values listed in the service manual, then you should replace the power supply instead (accounts for the other 5% of the time).
Posted on Oct 07, 2009
That symptom may cause by the main board or t-con board, I suggest you do software up grade first.
Posted on May 07, 2010
I have the same tv with the same problem. My tv is about 3 1/2 years old. I took it to the shop yesterday and today they told me that I had a bad lcd panel and a bad FL1 circuit board. They also told me it was going to be $3800.00 dollars to fix. I am now on my way to buy another tv, needless to say it will not be a Sony. Sony knows about this problem and refuse to do anything about it. Good luck.
Posted on Jul 28, 2011
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