Question about Epson Xp-400 Small In One
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Posted on Jan 02, 2017
Most ink jet cartridges have "multiple" protectors to keep the ink from leaking or drying out and the electrical connectors from getting damaged before they are installed into the printer. You should be removing a plastic cap device for the ink, and typically, a piece of clear tape that protects some copper traces on the back of the cartridge. Make sure both are removed. If it still does not work take it back to who you bought it from and have them check to make sure there is ink in your new cartridge. Typically, you can shake it and hear a liquid sound. Good luck.
Dell Certified Lead Systems Expert
Posted on Aug 28, 2009
Make sure the tape is off the cartridge, and make sure its seated into the slot. it might be necessary to dab a drop of isopropyl alcohol on the cartridge head to loosen any dried ink, or take it to any photo printing center (or some walgreens) store to test the cart. If it fails, take it back for a replacement cart.
Posted on Aug 28, 2009
SOURCE: Black ink wont print
Clean the head off where the black is with rubbing alcohol and a qtip. If it won't detect the black cartridge and you went into the printer settings and enabled the black to print as well as the color, then the printer sensor that senses new cartridges and amount of ink level is defective and, unless it is under warranty, it's not worth fixing.
Posted on Sep 01, 2009
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