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I have a kindle acct but I can' t access my kindle acct or books

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  • Apple Master
  • 3,289 Answers

Hi Alice,

Here's all you have to do:

1) Log in to amazon.com with your username and password.
2) Click on Help near the middle of the top of the page.
3) Hover your mouse over "Need More Help?"
4) Locate & click "Contact us" in the right pane.
5) Click "Fire & Kindle" and select the product in "1"
6) Select an option for "2".
7) Choose "Phone" in "3"
8) Supply the contact info / retrieve code / etc.

Good luck!


Amazon com Online Shopping for Electronics Apparel Computers Books DVDs...

Posted on Jul 27, 2015

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Http://www.amazon.com/gp/help/customer/display.html/ref=hp_200783640_idevicei?nodeId=200298460

Posted on Jul 27, 2015

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Posted on Jan 02, 2017

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1 Answer

How do I get boos on my kindle


Hello, Reg -

Clarification: Are you asking how you can get books (not "boos"), meaning e-books, to read on your Kindle?

If so . . .

Kindle is an e-reader which is proprietary to Amazon - Amazon.com.

I have no idea where you reside - in what country. I am answering from the USA. Fixya.com receives questions from people worldwide.

For your Kindle, you will need to go to the Amazon website for where (country) you reside, then go to the Amazon department for Books, find e-books you wish to read, and order and pay for the Kindle version for those books.

Through the Kindle, owners can also access Amazon's Kindle store.

Read about other ways to obtain e-books to read on your Kindle here, including borrowing e-books from your public library to read on your Kindle:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201252760

There is more information here:
https://www.amazon.com/kindle-dbs/fd/kcp

You may find this How Stuff Works multiple page article on "How the Amazon Kindle Works" instructive:
https://electronics.howstuffworks.com/gadgets/travel/amazon-kindle.htm

There are other options for e-books to read on a Kindle, but this information should be enough to get you started.

Best wishes.

Jun 07, 2018 | Tablets & eReaders

1 Answer

We think someone has hacked our account on amazon and kindle. Have three books on kindle and we did not get them.we cannot get on our amazon acct, or buy on our kindle without paying for books.


On a computer, navigate to Amazon.com and on the black banner across the top of screen search for the words; "Hello. Sign in." followed by "Your Account" printed just underneath. Attempt to log in using your email address (or phone for mobile accounts) and password. If you succeed, then immediately navigate to your account settings and, just to be safe, change your password, and you should be all set.

If login fails even though you are positive that you have keyed in the correct information, then it is possible that someone has accessed your account and changed your password so as to lock you out of your own account.

If this happens you must immediately deactivate any credit card that you have registered to the hacked account, or the invader will be able to purchase goods at your expenses.

You should immediately call Amazon and inform them that your account has been hacked. They will probably be able to verify your identity by asking to answer security questions or other information known only to you (and them) given when you originally set up the account.

Do not delay in taking these steps.

Jan 25, 2016 | Amazon Tablets & eReaders

1 Answer

I have books on Amazon acct Ian not access


Books you purchase will be listed in your Amazon Kindle library, also known as the Cloud. If you have a touch screen Kindle, on the home page you will see the *Device* and *Cloud* options. Touch the Cloud option and it will display all the books in your Kindle library.

To download a book to your device you must be connected to wi-fi or 3G if your device has that option (Whisper synch). Once connected, all you have to do is touch the book you want to download to your device and it will automatically be downloaded. Most books take well less than a minute do download.

Jul 27, 2015 | Amazon Tablets & eReaders

1 Answer

I have been trying to buy a book but I am told I don't have money for payment, also I had my books in collection and now the collections are gone can you help me I have 93 dollars plus in my account


you need to go to your amazon acct,verify that you have money,then look for the book and buy it,if that doesnt work,then look for contact us on the amazon page and clik on it and tell them what the problem is,you may have deleted everything or someone took everything out of your acct,DO NOT give your acct password to anyone,only use trustworthy ppl to help you,if someone hacks your acct,then change your password and complain on the site it happened on,kindle tech support, http://www.amazon.com/gp/help/customer/display.html?nodeId=200317150

May 15, 2015 | Amazon Kindle 1

2 Answers

Do you have a book on how to us this Kindle Fire, I'm 72 and not too savy on all this new stuff, it's a neat kindle and I have the plain kindle reader which I love.


you can get this @ amazon.com put kindle fire manual in search window to buy a manual if available and there is normally default load a manual on the device turn on go in to docs the user guide on the device click on it

Apr 21, 2015 | Amazon Kindle Fire HD 6 Tablet - 16GB

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How do i transfer a book on my kindle to a friend's kindle?


Have you tried logging on to your Amazon account on your friends Kindle and opening the book into their library?

Jan 11, 2015 | Amazon Kindle Wireless Reading Device

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