Question about Amazon Kindle Paperwhite

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My Kindle was not in use for some time. Charged battery and tried to download book. Error came up and said I had to enter password again, etc. Entered password and still cannot download book.

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You will have to go to amazon.com and click on forgot password and go about resetting them or call or email, amazon cust. service to retrieve.

Posted on Nov 27, 2015

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I have several books in my que on my kindle fire that wont open. I paid for them as far back as last April


What does it say when you try to open them?

Per Amazon: If your book won't open, there may have been an error downloading the book.
To download the book again:
  1. Connect to Wi-Fi.
  2. From Home, tap My Library, and then tap the Downloaded tab.
  3. Press and hold the title of the Kindle book, and then tap Delete This Book.
  4. Tap the Menu icon, tap Settings, tap the Menu icon again, and then tap Restart.
  5. After your Kindle restarts, tap the All tab, and then tap the title of the Kindle book to download it again.
Amazon has several suggestions other than the one I listed above. Here is a link to another suggestion:
https://www.amazon.com/gp/help/customer/display.html?nodeId=201460960

Sep 08, 2017 | Tablets & eReaders

1 Answer

I have a kindle fire I cant open the books to read it was fine until last week everything else is working fine mary levy


Book Won't Open

Your book won't open on your Kindle (5th Generation), or there's an error when you try to open a book.
Before you perform these steps, make sure that your Kindle is connected to a wireless network. To learn more, go to Connect to Wi-Fi.
There may have been an error with downloading the book. Remove the title from your device, restart your device, and then download the book again.

  1. From Home, select the book or content to be deleted and press the left side of the 5-way controller.
  2. Select Remove from Device.
  3. From the Home screen, press the Menu button and select Settings.
  4. Press the Menu button again and select Restart.
  5. After your device restarts, navigate to your Archived Items, and download the book again

Nov 28, 2016 | Amazon Kindle

2 Answers

Where are my last 8 ebooks? They were never downloaded onto my Kindle Fire HD7 and you charged me for them. Please help me.


Go to Amazon an open Manage My Kindle. There tou will see the books an games etc you have ordered. There will be a box to check off to where you want books delivered. You can have them sent to your Kindle or laptop with Kindle reader, iPad etc. very easy just sign nto Amazon.

Apr 20, 2015 | Amazon Kindle Fire HD

1 Answer

Can I fownload Kindle ebooks on to my samsung tablet?


Yes, you can. But, you have to download the Kindle App to your tablet first. Go to the Play Store and enter Kindle into the search box. It's free. After downloading you can open the app and log on with your Amazon ID and password. Then it will download and synchronize and you will see all the books in your library. All you have to do is touch a book you want to read on your Samsung and it will download forthwith and when the progress bar goes to all the way to the end you can open it and read it. One caution, The Kindle app limits the same book to three devices only.

Mar 22, 2015 | Amazon Kindle D00901 Wireless Ebook 3g...

2 Answers

How do i change my passcode on a kindle e book reader


Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"

To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"

To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts

To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"

To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"

If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.

If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.

Mar 04, 2015 | Amazon Kindle Dx, Free 3g, 9.7" E Ink...

2 Answers

How do I find a book that was deleted in error from my kindle


If you purchased the book from the Amazon store, it will still be in the Cloud.
Go to Books and there should be two buttons under the clock that say Cloud and Device. Click on Cloud and your deleted book should be there.
Simply re-download it at no extra cost.

Feb 10, 2015 | Amazon Kindle Fire HD

2 Answers

My Kindle won't turn on after I charged it. I charged it because the 2 books I bought did not show on the kindle.


The Kindle touch and the Kindle FIre are great devices for you reading needs. However, there are time when it becomes unresponsive and freeze on you. Amazon says it is because the battery isn't charged properly or does not have enough power on it. It is advisable to charge your battery first before trying to reset the Kindle touch/Fire. If theKindle still has issues, then try the steps below on how to reset your Kindle touch. Please note that you may lose you data during the reset process, make sure you have made a backup of your files before proceding.
Hard and Soft Reset
  • Make sure the Kindle is turned ON.
  • Press the Power button for 20-30 seconds until it turns OFF.
  • Wait for it to reboot, if it doesn't press the power button to turn it ON.
  • Your kindle should be back to a responsive state. hope this helps

Dec 20, 2014 | Amazon Kindle 1

1 Answer

Password kindle lost


You will need to do a factory reset:
  1. Enter a four digit pin at least five times. Each time you enter the wrong password, it will say, "Please try again".
  2. On the fifth incorrect attempt it will ask if you want to Reset.
  3. Select Reset and your Kindle will go through the process and you will be able to access your Kindle again.

Oct 28, 2013 | Amazon Kindle Wireless Reading Device

1 Answer

Forgot pin to my kindle fire hd??


If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

  1. From the lock screen, slide the Unlock Bar from right to left.
  2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Aug 22, 2013 | Amazon Kindle Wireless Reading Device

2 Answers

Forgot passcode


Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

  1. From the lock screen, slide the Unlock Bar from right to left.
  2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

  1. Transfer from a Computer to Your Kindle Paperwhite.
  2. You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

    Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.

    1. From Home, tap the Menu icon, and then tap Settings.
    2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
    To use your Kindle again, you'll need to connect wirelessly and register your Kindle.

May 18, 2013 | Amazon Kindle Wireless Reading Device

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