Question about Morton Salt Inc 15010000 - Water Softener Salt, System Saver II, 50lb

1 Answer

My daughters water softener filled up with water and now is losing water and salt on the bottom of the thing.

She put the salt in, and it works great. Then later that night it has standing water inside, and started leaking water out the bottom. Hasn't worked since. Is this something that can be fixed? Or is it time for a new unit?

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Probably need to clean the vortex / venturi. If you have iron in your water, you need to clean this about every 6-12 months, depending on how many ppm your water has).

It's an simple & easy procedure. First remove the cover of the softener (usually held on by 2 clips in front, 2 in back).

Once the cover is off, on the left side of the valve you will see a conical-shaped plastic part. (Usually gray, but not always). You will need to unscrew this (it's ok if water is still on, it's not under any pressure unless it's recharging) and clean the screen inside.

Most likely the screen will be caked with iron oxide (rust). I use a rust dissolver (such as Iron Out or any product designed to dissolve rust, but this is strong stuff, wear gloves or wash you hands immediately afterwards) and let the screen soak in that for 1/2 hour. If needed, you can speed the process along by using an old toothbrush and clean the screen, then soak a little longer, brush again, etc.

Once clean, replace the screen (mind the O-ring) and cover (hand tight is sufficient). Start a manual regeneration and clean the resin bed.

-If you decide to remove the rest of the parts in the vortex/venturi, be very careful not to lose anything. A few of these parts are very small. There should be a diagram of how the parts go together in your owners manual and on the machine itself. Usually these will not need cleaning, but doesn't hurt to go ahead and make certain. As to the two rubber parts with holes in them, the one with the larger hole goes on the bottom, and on both, the rounded side goes up. Watch carefully when you disassemble and remember so you can reassemble in the correct order with done.

As you have water in the brine tank (salt tank) keep an eye on this to prevent a salt bridge from forming. This is more prevalent with rock salt than pellets, but can form with any salt.

(I would strongly recommend you never use "rock salt" in any softener. It's full of dirt and you will absolutely need to clean out the brine tank at least annually or the dirt will end up being drawn into the softener. I use a good quality of salt pellets with an "red out" to maintain the resin against iron. These are usually good up to 2 ppm iron, anything over this and you should use a 1/2 box of Iron Out or similar, every 6 months).

If you suspect a salt bridge has formed, try pouring hot water onto the salt at one spot. This will dissolve the salt in that spot and form a "hole" in the salt. (Hot water dissolves salt faster than cold).
Once you break through, use a broom handle to break the salt surrounding the hole and it will collapse into the bottom of the brine tank. Suspect a salt bridge is the machine runs properly, but no soft water.

She probably does NOT need to replace this unit. What you perceived as a leak may only be water backing up in the brine tank and leaking out of the overflow.

Posted on May 17, 2016

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Related Questions:

1 Answer

When I clean a salt bridge from my softener how much water should I put back before putting my salt in?


You don't have to put in any water. The softener fills itself when it regenerates and immediately produces brine. Though it sits for a period of time to soak, that is all it takes. Then using venturi effect, it draws the water out and runs it into the media in the softener. Some water is left in the salt basing but that is ok.

Oct 01, 2014 | Dishwashers

2 Answers

Do you need to put salt in the dishwasher. If using tablets detergent ...where to put it ?


A lot of dishwashers do not have salt dispensers. If it does, the salt is added to a container which has a lid on the base (floor) on the inside under the bottom basket. Unscrew the lid and add the salt. Use normal pool salt. It is the same as "special dishwasher salt" that you pay a lot for. When full, the salt will last for 12 to 18 months. Most machines that have a salt container, also have a warning light on the panel to let you know it needs refilling. Dishwasher tablets do not add salt to the machine. Make sure you wipe up any salt that you may have spilt on the base of the machine, it will stain or rust the cabinet.

Sep 25, 2014 | Dishwashers

1 Answer

What do these mean on a zanussi dishwasher model DE 6854


The top light is apparently to indicate that the salt (!) has run out.

The bottom light is apparently to indicate that rinse aid has run out.

For the record, that seems to be a Zanussi DE-6854 dishwasher, and I found the manual here: (link)


"Special salt can be added in one of two ways: 1) If you are using dishwasher detergent that already contains salt, the detergent including the salt is placed in the detergent compartment. - In this case the water softener must manually be set to 1 and electronically to 1 to ensure that the special salt is taken from the detergent container only. 2) If you are using dishwasher detergent and salt separately, the special salt is to be put into the salt container. - In this case the water softener must manually be set to 1 or 2 and electronically between 1 and 5 (depending on the water hardness in your area) to ensure that the special salt is taken from the salt container only. Only use salt specifically designed for use in dishwashers. All other types of salt not specifically designed for use in a dishwasher, especially table salt, will damage the water softener. Only fill with salt just before starting one of the washing programmes. This will prevent any grains of salt or salty water, which may have been spilt, remaining on the bottom of the machine for any period of time, which may cause corrosion." (Page 6)

"Only use branded rinse aid for dishwashers. Never fill the rinse aid dispenser with any other substances (e.g. dishwasher cleaning agent, liquid detergent). This would damage the appliance." (Page 7)

The manual also explains how to turn the Rinse Aid light off permanently if you do not wish to use rinse aid.



Good luck!

Mar 23, 2013 | Dishwashers

1 Answer

What do these lights mean there not going off


The top light is apparently to indicate that the salt (!) has run out.

The bottom light is apparently to indicate that rinse aid has run out.

For the record, that seems to be a Zanussi DE-6854 dishwasher, and I found the manual here: (link)


"Special salt can be added in one of two ways: 1) If you are using dishwasher detergent that already contains salt, the detergent including the salt is placed in the detergent compartment. - In this case the water softener must manually be set to 1 and electronically to 1 to ensure that the special salt is taken from the detergent container only. 2) If you are using dishwasher detergent and salt separately, the special salt is to be put into the salt container. - In this case the water softener must manually be set to 1 or 2 and electronically between 1 and 5 (depending on the water hardness in your area) to ensure that the special salt is taken from the salt container only. Only use salt specifically designed for use in
dishwashers. All other types of salt not specifically designed for use in a dishwasher, especially table salt, will damage the water
softener. Only fill with salt just before starting one of the washing
programmes. This will prevent any grains of salt or salty water, which
may have been spilt, remaining on the bottom of the machine for any period of time, which may cause corrosion." (Page 6)

"Only use branded rinse aid for dishwashers. Never fill the rinse
aid dispenser with any other substances (e.g. dishwasher
cleaning agent, liquid detergent). This would damage the
appliance." (Page 7)

The manual also explains how to turn the Rinse Aid light off permanently if you do not wish to use rinse aid.



Good luck!

Mar 23, 2013 | Dishwashers

1 Answer

Water softener fills up with water


If you are referring to the salt tank filling with water, then the problem is the eductor assembly. This is where the brine is drawn from the salt tank. If it is plugged no brine or very little brine will be drawn during regeneration. You will need to clean the eductor assembly and manually regenerate the softener to regain softened water.
What model softener is it? It would help to bail most of the water out of the salt tank. How much depends on the model.
RJH2O

Jan 26, 2013 | Measuring Tools & Sensors

2 Answers

What is Salt Bridging in a Culligan Water Softener


Salt bridging can occur in any water softener "salt tank". A salt bridge occurs when a hard crust of salt develops across the salt tank when the salt wicks up moisture. The salt does not fall down in the salt tank in between regenerations and a "bridge" occurs. It may look like the salt tank is full but there will be a hollow area at the bottom of the salt tank and not enough salt to develop the proper brine for regeneration of softener. This generally happens when the salt tank is a least 1/2 full of salt. If the system has a separate salt tank, shaking the tank will break the bridge usually. Gently poking a stick at the bridge can break it up also but can damage the salt grid if you poke the stick too far down in the salt tank. Certain salts, such as pellet salt are highly prone to this problem. Using Dura Cube, Hardi Cube or Solar salt will greatly reduce the chance of bridging. Any time a salt bridge occurs it will take 3 regenerations of the water softener (in 24 hrs), after fixing it, to regain the reserve capacity and totally soft water.
RJ

Oct 27, 2011 | Culligan Sediment Water Filter

1 Answer

My water softener emptied im not sure how long it was empty for but I dont think it was too long I filled it with salt and now it doesnt work. It still regenerates but im getting hard water still any...


Do you mean the salt tank was empty? If so fill salt tank half way wait about 6 hrs for brine to develop. Manually regenerate softener 2x within 24 hrs. When the salt runs out the resin becomes saturated with hardness minerals. It takes at least 2 regeneration cycles back to back to completely restore soft water. Also the hot water will take some time to get soft. It will help to flush water heater after cold water is consistently soft.
I hope this helps,
h2oservices

Feb 26, 2011 | Culligan Compatible S7011C RS23SED5...

1 Answer

Where do i put the salt in my hotpoint dishwasher ?


If you don't put salt in the appliance then the regeneration crystals will clump together over time and solidify. This will cause a restriction in the softener unit.
If you stopped using it and then started again you may find that the impurities caught by the crystals have simply found their way into the appliance.
You can set the softener to be at minimum setting if you are in a soft water area.

The salt isn't used to soften the water, it's used to clean the crystals in the water softener unit.
Why Do I Need to Use Salt in my Dishwasher?
Salt is needed to ensure that your dishwasher's in-built water softener gives an optimum performance. You will especially need to use dishwasher specific salt if you live in a hard water area. You can purchase one of our Aqua test strips (part number 180876) to determine the hardness of your water from our parts and accessories store or call us on 08448 225 225 .

Manually drain the floor of the machine, put in salt, and check out.
open the salt container at the bottom, and it will be full up with water, and it really will smell bad. clean it and add salt near to 1kg. then run run a prewash cycle and then check out does the salt error is coming up.if yes then more salt needs to be added.

This will help. Thanks please keep updated. please do rate the solution positively.thank you for using fixya

Mar 17, 2010 | Hotpoint 24 in. HDA2000Z Built-in...

2 Answers

Tablet salt


No unless you can find that tests were made and confirm that it is safe .

Mar 24, 2008 | Hotpoint 24 in. FDW60 Free-standing...

1 Answer

Salt indicator light comes on?


Check the instructions which are freely available from www.miele.co.uk or the relevant site for your country. Browse to the current models and you should find the PDF for your model. For non-current models, instructions are under the link "Customer Support".

In general, the instructions are as follows:
If the water in your area is very soft and constantly lower than 0.7 mmol/l (4 °d) you do not need to add dishwasher salt. The water softener must, however, still be programmed to correspond to the water hardness level in your area. (The salt indicator light will still come on, but should be ignored).

Important: Before filling the salt reservoir with dishwasher salt for the first time, you must fill it with approx. 2 litres of water to enable the salt to dissolve. Once the dishwasher has been used, there is always sufficient water in the reservoir.

Inadvertently filling the salt reservoir with powder or liquid dishwasher detergent always leads to serious damage to the water softener. Make sure you have picked up the correct packet of dishwasher salt before filling the salt reservoir!

Only use special coarse grained dishwasher salt for reactivation. Do not use other salts such as cooking salt, agricultural grade or gritting salt. These may contain insoluble additives which can impair the functioning of the water softener.

To refill:
* Remove the lower basket and unscrew the salt reservoir cap.
* Fill the reservoir with approx. 2 litres of water (first use).
* Place the funnel provided over the salt reservoir and carefully fill with salt until the reservoir is full. The salt reservoir holds approx. 2 kg of salt depending on the brand used.

As the salt reservoir is filled, displaced water will overflow.
* Clean any excess salt from around the reservoir opening and then screw the cap on again firmly.
* Run the "Pre-wash" programme immediately to remove any traces of salt water from the cabinet.

For the Miele, the salt reservoir is usually under the bottom basket, the cap is usually grey in colour. [Only the latest models have the refill cap in the door itself].

You should be able to find dishwasher salt just about anywhere, I've even found it in Malaysia, sold at good ol' Tesco!! Brands of salt include Calgonit (Finish) & Somat.

Jan 05, 2008 | Miele 24 in. Novotronic G641 Plus Built-In...

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