Question about Amazon Kindle Fire HD

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Kindle fire will not move past the 'loading Kindle fire' display

I have tried to reset it and now the only display I am getting is the black screen with the Kindle fire logo on it. How do I fix this problem?

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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  • 53 Answers

SOURCE: kindle black screen

hard reset it or contact Amazon Customer Service.

Posted on Oct 03, 2012

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  • 11 Answers

SOURCE: Our Kindle Fire HD is locked up, how can we unfreeze? we have already tried powering off

"Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again." from here. Hope this helps, good luck.

Posted on Dec 28, 2014

Terry Corrow
  • 10875 Answers

SOURCE: I can't get Netflix or you tube to load on my kindle fire

go on the computer and add your kindle to your acct

Posted on May 30, 2015

  • 53746 Answers

SOURCE: Brand new kindle fire 7. Set up and started to play a game and screen went black.

send it back for a warranty replacement as it is not fit for the purpose

Posted on Nov 29, 2015

  • 2559 Answers

SOURCE: I am having a problem with connecting my Kindle Fire to the Wi-Fi. When I try to sign in, it keeps telling me authentication problem. I can't get past this answer. Please help me.

WiFi pass word incorrect or there is an issue with the WiFi router. Check password...make sure exactly the same including capitalization. Try resetting WiFi router.

Posted on Oct 08, 2016

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1 Answer

My Kindle Fire is frozen on the Fire logo


Hello

"Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again. Hope this helps, good luck.

For more query visit us: Kindle Fire Support

Aug 16, 2017 | Tablets & eReaders

1 Answer

My Kindle fire won't move past the start up "kindle fire" screen. what is wrong and how do I fix it?


Hello

Reset the Device:
If your Kindle Fire won't move, this doesn't necessarily mean that it's "broken" or has a major problem. The Kindle Fire has a tendency to become "stuck," meaning that it looks like it's "off" when it's actually "on" but it will not work properly because it's locked up. To unlock the Kindle Fire, do a reset by holding down the power button for 20 seconds or more. Then turn the device back on by hitting the power button again. If this doesn't work the first time, try holding the button down for 30 seconds or more. Most of the time, this will be all you have to do to get the Kindle Fire up and working again.

Charge It:
If resetting doesn't work, it's possible that your battery is dead. Try plugging the Kindle Fire into the charger and wait about 15 minutes before trying to turn it on again. If the device refuses to start up, try resetting it again.
If it still won't move, it's possible that you have a dead charging cable. Alas, the cables that come with the Kindle Fire are not known for their longevity. Try charging the tablet with another cord that has a Micro USB connection and see if the device responds. There's no guarantee that the charging cord from your smartphone will work with the Kindle Fire, but it's worth a try. If you get a bit of a charge, then you'll know that your Kindle Fire needs a new charging cable.

Try a Different Power Source:
if the charging cable appears to be working but the tablet still won't move, try plugging it into a different power outlet or the USB port on your computer.
If all of these troubleshooting tips fail, your Kindle Fire may have a hardware problem that requires professional help.

Visit here:
Kindle Fire Support

Apr 23, 2017 | Tablets & eReaders

4 Answers

Kindle fire wont load past the fire logo


If you need any assistance you can Kindle.com/support Or you can directly call them (877-690-9305)

Dec 20, 2016 | Amazon Kindle

3 Answers

Kindle Fire has frozen


Lots of help and videos Joan.

  • Amazon.com Help: Quick Fix: Slow or Frozen Screen www.amazon.com > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Amazon.com: Customer Discussions: my kindle fire has frozen www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx30... A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... https://www.supportrix.com/kb/what-to-do-if-your-kindle-fire... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Amazon.ca Help: Troubleshooting Your Kindle www.amazon.ca/gp/help/customer/display.html?nodeId=200829000 Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube www.youtube.com/watch?v=X9iffkiMDB8
    • BY RC JR
    • 5 MIN
    • 100K VIEWS
    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... blog.the-ebook-reader.com/2014/...fix-a-frozen-or-unresponsive-kindle How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit https://www.ifixit.com/Answers/View/85362/My+Fire+is+frozen+up. jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph www.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... https://techwalla.com/content/do-frozen-not-turn-off What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
  • How to Reset a Kindle (with Pictures) - wikiHow www.wikihow.com/Reset-a-Kindle
    • 1.8M VIEWS
    2016-03-03 · How to Reset a Kindle. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. A standard, soft ...

  • Apr 20, 2016 | Amazon Kindle Fire HD

    1 Answer

    Don't remember password for setting up a new Fire HD 6


    Press and release the "Power" button to activate your second-generation Kindle Fire or Kindle Fire HD. Swipe down from the top of the screen to display the device options, and then tap "More" to display the Settings menu. Tap "Device" and select "Reset to Factory Defaults." How to Reset Locked Kindle Fire

    Jan 05, 2016 | Tablets & eReaders

    2 Answers

    I charged my kindle, but can't get it to turn on


    According to Love My Kindle Fire, nearly every Kindle owner will, at some point, need to learn how to "reset" their machine.
    "When I hear (or read) these words from those who are experiencing a problem with their Kindle Fire it usually ends with something like, "turn on", "charge", or "work".

    If suddenly your Kindle Fire won't work, then its most likely locked up. However, sometimes when it locks up, you can't tell because the screen goes dark (either gray or black). It just looks like it's off when in fact it is already one. cause the screen goes dark, either gray or black. It just looks like it's off when in fact your Kindle Fire is on but is stuck. When an electronic device locks up or freezes usually resetting it fixes the problem. Resetting your Kindle Fire is actually really easy, just hold down the power button for at least 20 seconds. .If your Kindle Fire won't turn on it's possible the battery went dead (if it was left "on" too long).
    Plug in the power charger and wait about 15 minutes to make sure it gets enough charge, and then try turning it on again.
    If it still won't turn on, try to reset the Kindle Fire again to be sure it's powered off.
    If it still won't work, try someone else's charger, in case yours died.

    Mar 03, 2015 | Amazon Kindle Touch 4gb, Wi-fi, 6in -...

    2 Answers

    Our Kindle Fire HD is locked up, how can we unfreeze? we have already tried powering off


    "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
    To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
    If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again." from here. Hope this helps, good luck.

    Dec 27, 2014 | Amazon Kindle Fire HD

    1 Answer

    Forgot password to my kindle fire. How do I reset


    1 Connect the Kindle Fire to your computer using a USB cable.
    2 Wait for your computer to recognize the Kindle Fire device, and select the option that allows you to view the contents and data stored on the Kindle Fire.
    3 Copy or move the Kindle Fire files you want backed up over to your computer's desktop or other location.
    4 Right-click on the icon for your Kindle Fire located on your computer's desktop, and select "Remove" or "Eject."
    5 Remove the micro-USB cable from your Kindle Fire. After you reset your Kindle Fire, you can follow these same steps to move your saved files back to the Kindle Fire from your computer.

    Part 2 Reset the Kindle Fire

    1 Tap on the "Quick Settings" icon on your Kindle Fire. The icon is shaped like a wheel, and is located in the status bar at the top of your Kindle Fire.
    2 Tap on "More."
    3 Tap on "Device."
    4 Tap on "Reset to Factory Defaults."
    5 Tap on "Erase Everything." Your Kindle Fire will reboot, and display a message that confirms the reset process.

    When the Kindle Fire has finished resetting, it will reboot once again, and display the initial start-up screen.

    Oct 02, 2014 | Tablets & eReaders

    2 Answers

    Kindle fire hd turn on but no picture


    Sounds like the screen needs to be replaced. The reason you don't see any files is because typically you need to comfirm on the device you want to use it in hard drive or media mode. Either ebay or ifixit.com should have parts. ifixit.com should have a guide for replacing the screen.

    Dec 08, 2013 | Amazon Kindle Fire HD

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