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How do I contact the Amazon Kindle website for help downloading books that won't download?

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Contact Amazon Customer Service - 888-280-4331

Posted on Aug 01, 2019

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Posted on Jan 02, 2017

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I udated account info on amazon but still can't download a book on my kindle


Content Won Download to Kindle 5th Generation

If the troubleshooting info at the above link fails to cure the issue contact Amazon support for this problem

Feb 22, 2017 | Amazon Tablets & eReaders

1 Answer

Tricky twenty-two did not download to my kindle


Amazon Kindle has the best help section of any company.

Amazon.com Help: Content Won't Download

www.amazon.com/gp/help/customer/display.html?nodeId=201175010
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Mar 27, 2016 | Tablets & eReaders

2 Answers

I have a loaned book but am unable to see it on my Kindle list. I have accepted the loaned book but cannot see it on my list


Borrow from a Friend You can borrow a Kindle book from a friend. When the book is available, you will receive an e-mail notification that will allow you to download the book to your Fire tablet, Kindle device, or Kindle reading app.

To download your borrowed book:
  1. Open the e-mail message "A Loaned Book for You."
  2. Click the Get your loaned book now button. Your web browser will automatically launch to Amazon so you can accept the loan.
  3. Sign in to your Amazon account.
    • If you have a Fire tablet, Kindle device, or Kindle reading app, select which device you would like the book to be delivered to, and then click Accept loaned book.
    • If you do not have a Fire tablet, Kindle device, or Kindle reading app, click Accept loaned book and follow the on-screen instructions to download a free Kindle reading app.


The above is from the Amazon.com Help site:

http://www.amazon.com/gp/help/customer/display.html/ref=hp_rel_topic?ie=UTF8&nodeId=200549320

Mar 07, 2015 | Amazon Kindle Wireless Reading Device

1 Answer

Purchaced a new book. Can't access on my Kindle. Why not??


When you buy a book it goes into your library. You can access Amazon Kindle via the Amazon website and check your library to make sure the book you bought is listed there. If it is not, then something went wrong and your sale didn't register. If your new book is listed in your library then it is available. Make sure your Paperwhite is connected to the Amazon Servers via Wi-Fi or 3G if yours has that option and touch (Cloud) you should see your new book listed in your library. Touch it and it should start downloading. It should not take long for the download to complete and the book to appear on your Homescreen. New books should automatically download the first time you connect to the servers after you buy it. But if they don't for some odd reason manually touching them will cause them to download.

Mar 07, 2015 | Amazon Kindle Paperwhite

1 Answer

How do i download e books on kindle


Hello Doris, either your Kindle battery needs recharging or worst case; it is not rechargeable anymore. How old is it? I'd contact Amazon right away, they may have a 'fix'. Good luck.

Jan 26, 2015 | Amazon Kindle 1

1 Answer

Accidentally deleted a b ook I just bought


If you deleted it from the Kindle it will still be on your Amazon account in your archive/cloud.

From your HOME page click Cloud/Archive, possibly sort by most recent, touch the book title and download it again to your kindle.

If you deleted it using MANAGE MY ACCOUNT then you will need to contact Amazon Customer Services using the HELP button. They may help you if it's rare event.

Nov 30, 2013 | Amazon Kindle 3G

1 Answer

Kinkel 3 frozen on one particular book will not open anything I can put in my password, and see my home stuff when I try to open a book it is stuck on the one book I was reading. I am a new kindle owner...


Haven't had this happen to me so maybe best to contact the wizards at Amazon. It's free.
You can reach Kindle Customer Support via phone or chat by clicking one of the links below:

To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Aug 31, 2017 | Amazon Kindle Wireless Reading Device

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