Question about HP Office Equipment & Supplies
Check the seal strip has been removed from the cartridge.
Check there is nothing obscuring the laser scanner window (usually located in the top of the cartridge chamber)
Posted on Jan 25, 2019
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Posted on Jan 02, 2017
SOURCE: Printer prints blank on paper
Open the door half way through a page print and pull out toner cartridge. The page should be in the toner cartridige. If you can see the printed image then the fuser is the problem if you see nothing then the toner is bad or has a protective sleeve inside that needs to be pulled out from one of the ends.
Posted on Jan 08, 2009
1. Was there a paper jam prior to this problem? It could be that the paper was pulled out and a small bit of it is stuck on the pins that guide the paper from the heat roller. If no torn jammed paper prior to this issue, then check out 2.
2. the heater/roller is damaged and needs to be replaced. I would suggest you take it to your nearest HP dealer to properly diagnose this for you.This would save you unnecessary cost in trying to pull it apart and causing more damage to it.
Posted on Jan 29, 2010
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