Question about Brother InnovIs 4000D Computerized Sewing Machine

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I just bought a gently used Innovis 4000d which came with a flash drive. 1st my computer will not recognize it when plugged in, 2nd when its plugged into machine it says to "Load USB media". Help

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  • Brother Master
  • 5,866 Answers

Unfortunately, you are missing some software. You need the original PE-Design software CD. Then you can install the Upgrade software from https://support.brother.com/g/b/downloadtop.aspx?c=us&lang=en&prod=hf_inov4000deus for your OS version. Until this software is installed, the computer will not find the driver for the sewing machine. The driver is not available from Windows Update.

The USB drive may have new firmware that wasn't properly installed. To load firmware, insert the USB drive when the sewing machine is off. Then press and hold the Automatic Threading button while you turn on the sewing machine. Follow the directions on the screen (see the manual on page 224: https://download.brother.com/welcome/doch000013/nv4000ug04en.pdf ) . Turn off the sewing machine and then remove the USB drive before sewing.

I hope this helps.

Cindy Wells

Posted on May 16, 2019

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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SewTechWayne
  • 186 Answers

SOURCE: error on Brother Innovis 4000d sewing machine

You probably need to take it in for service. Thread guide pulse motor (TG-PM) is jammed with thread. There is a new shield that that can install to keep this from happening again.
You can gently try to move it with the machine on and see if that works, it is the little shuttle that goes up and down on the front of the machine, it is probably stuck where you can see it.
good luck!

Posted on Jan 31, 2009

talk2ginny
  • 34 Answers

SOURCE: can I transfer a pattern from brother 4000d machine to usb

Welcome to Fix Ya!
Are you trying to transfer a built-in pattern from your machine to a USB flash drive? I'm not sure if built-in designs can be transferred in their original form. You might try editing the design a bit, save it to a memory space, then save it to the memory stick. If you have a manual, it should describe how to move designs from your embroidery machine to your computer, and vice versa.
If you are other readers have time to rate my answer, you'll help me become a better expert. If you can give me more specific information about what happens when you try to upload a design from your machine, and whether you have a manual feel free to leave a comment and I'll check back with you.   Cheers, Ginny

Ch

Posted on Feb 12, 2009

  • 30 Answers

SOURCE: My Brother Innovis 4000D will no longer

if the machine is less then 5 years old and you have a proof of purchase it is covered under warr. only the labor is not still covered. It will need a new board to fix the problem

Posted on Aug 22, 2009

Testimonial: "Well, You pointed me in the right direction. Thankx for the prompt feedback."

Sewtech1
  • 69 Answers

SOURCE: I have a Innovis 4000D. The machine is shredding

Check that you have top tension and that the mahine is threaded correctly and that your bobbin case is not damaged.

Posted on Jan 20, 2010

Testimonial: "Thank you sooo much. I think I need a new bobbin case."

SOURCE: I have a Brother innovis 4000d sewing and embroidery machine. The embroidery pattern l am trying to sew has worked really well in the past, but now when it starts to sew it is not picking up the botto

try changing the needle
clean under the needle plate & in the bobbin area for loose threads or lint
rethread the machine top & bobbin

Posted on Apr 27, 2012

Testimonial: "Thanks so much for the help :)"

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