Question about The Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: unable to print
press menu then start mono then 4x arrow-up. machine will be in maintanance mode. what error code does the machine display?
to leave the maintanace mode simply unplug machine from power and reconnect again.
Posted on Nov 07, 2007
Check rear door, it comes off, and also look to left and right sides of carriage paper gets scrunched into sides by head.
Posted on Dec 25, 2007
I have a similar but different model B4300. Several others, & I have found that a small piece of paper 1/2 square may lodge under a plastic guide, holding open a switch. This is very difficult to notice if you don't know where to look.
Open top lid
Remove the ink cartridge/roller drum as a single unit.
Look in the printer at the metal roller in front.
A Plastic strip on top & in front of the roller covers 2 square holes which should look dark. On your LEFT, as you face the unit, there is a small magnetic switch, to the LEFT of the LEFT square hole, under the plastic.
In my case, the paper was seen as white in the hole, and extended under the switch. I was able to grasp it with a small medical forceps, next to the switch. By gently twisting, I pulled it out without taking the unit apart.
The printer then worked perfectly after the paper under the switch was removed.
Posted on Feb 28, 2008
If the paper is jamming at the exit rollers, you will be need to clean the rubber on the rollers. It gets shiny and does not grip the paper to take it away.
Posted on Mar 03, 2009
Hi Good day!!!
The paper jam you had probably lifted the long, thin, plastic encoder strip in the pathway out of its slot, giving the false indication of a paper jam. In order to put it back in its place, please carry out the following steps:
1) Lift the cover and remove the two plastic panels covering wires. Mark down the position of cables, then remove them, and remove the now-freed top scanner
2) Remove the screws from the top plastic shell. There's two in the back and four in the front. There's also two plastic tabs in the front that must be bent aside before you can remove the top shell.
3) Gently put the encoder strip back in its plastic guide, and check if you are able to get your printer to work all right thereafter.
If you are not comfortable carrying out the steps, I would strongly suggest you to have it repaired by your local Brother service center, without causing further complications.
Don't forget to vote thanks!!!
Posted on Nov 02, 2010
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