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Posted on Jan 02, 2017
I had a problem changing the battery too. I just couldn't get it out and was afraid of prying too hard because I might break it. So I called customer service to ask them (a bit extreme) but they basically just told me to take a small screwdriver (I used a hair pin) and pop it out. I tried again by pushing down on the opposite side instead of lifting and it popped right out. The battery is just a small electronic one like in a car's keyless entry controller.
Posted on Dec 10, 2008
To Whom It May Concern:
I have access to the same model you mention in your post. It was handed to me for repair and I did my best to track down a schematic for Toledo Scale model 8420. Coincidentally I happen to work in the same neighborhood that Mettler-Toledo is located and getting to their CSR was easy. Bad news is this same CSR who is what we in the industry call a "Lifer" didn't have any of the service documentation for this 25+ year-old scale.
Good news is I made a request to the original owner not to throw out the scale once I returned it. If you are interested in buying the scale "as-is" and salvaging the parts needed to solve your reset and 0000 problem, this may be your best opportunity. I don't know as of this writing what the original owner, a restaurateur, will ask for the scale but estimate it won't be much. These scales are industrial strength and this particular one is in great cosmetic condition.
Because I am new to Fixya and don't have the patience to set up an account presently, you will have to post your reply as you did for your initial question. I will check the site in a couple of days to see what has transpired and go from there.
Posted on Nov 12, 2009
My scale is an older model, "can't locate model# in or outside" sticker on back plate is RH697. Scale was purposely setup so that no one can change the battery but a tech. Back plate had no instruct as to where battery is and the 4 small phillips screws were covered with rubber filler. I scraped off the rubber filler and opened it up, inside was a computer board which I took out (6 tiny phillip screws) to get to the battery (it was the expected 3V) the battery was front and back soldered in. That was enough for me, this company is nothing but a bandit forcing you to a tech (est. cost 45-60$) or to make another purchase. True piracy, I'm throwing it out. Make sure when buying anything that runs on batteries that the product offers ease of replacement, I am disgusted with Thinner.
Posted on Oct 10, 2010
This shouldn't be a problem, as the DR and CL are referring to the manufacturer. Both batteries are 20mm in diameter and 3.2 mm in thickness. Make sure you do have the 2032, rather than the 2023 1.5v alkaline batteries.
I would recommend taking it into the store where you purchased it.
Posted on Dec 07, 2010
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