Question about Mitsubishi WD-65C9 65" DLP HDTV

4 Answers

65'' mitsubishi hdtv white dot on screen problem

65''mitsubishi dlp tv is now getting permenant white dots on screen. Have about 10 pin head white dots.

Why? How do I get rid of them??

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  • ofredo Mar 07, 2010

    Have a 65" DLP Mitsubishi TV about 4 years old.
    Problem is I have a great picture and everything else is fine but am now receiving small white dots on right side of TV from top to bottom. Probably have 50 or so small white dots as of now and they continue to appear.
    Been going of for about 3 weeks now. Dust? Something the average homeowner can fix?? Is it ok to still run TV?

  • ofredo Mar 07, 2010

    Getting small white permanent white dots on right hand side of screen from top to bottom.
    Have a Mitsubishi DLP 65" TV out of warranty. Is there a small fix that a homeowner can handle?

  • ofredo Mar 07, 2010

    This was helpful for sure as I was at a loss.

    I will research on google.

    At the cost of fixing, I can spend $1499 and buy a new Dlp of the same size. 65" Mitsubishi. So probably won't fix it. Heck can't afford it anyhow.
    Thanks again
    Any more suggestions?

  • Mark Wakefield
    Mark Wakefield Nov 10, 2012

    Call Mitsubishi at 800 332-2119 with you TV model and serial number and they will set you up for a service call with a local TV Repaired which they have certified to install the DLP chip as per the factory instructions. The cost ends up half price and the TV looks better than when you first bought it due to the new and improved DMD chip.

  • Mark Wakefield
    Mark Wakefield Nov 10, 2012

    Call Mitsubishi at 800 332-2119 with you TV model and serial number and they will set you up for a service call with a local TV Repaired which they have certified to install the DLP chip as per the factory instructions. The cost ends up half price and the TV looks better than when you first bought it due to the new and improved DMD chip.

  • Barb
    Barb Dec 09, 2013

    Just had this done only cost to me $216.00 includes tax!!

  • Lisa Landry
    Lisa Landry Dec 16, 2013

    Barb that's great! Mine is doing the same and is two years old. What did you tell them?

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4 Answers

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  • Master
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Hi,

I am Sorry to Hear regarding the Problem.

From the information you have provided the problem is being caused by the optical block. Sorry to say replacement of the optical block is the only thing that will correct the problem. You are looking at a $1000 to $1500 repair if the TV is out of warranty. Sony had the same problem with their DLP TV sets and extended the warranty to cover the repair. You might want to call Mitsubishi and complain about the problem. Persistent consumers can often get the manufacture to cover at least part of the repair cost.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Mar 07, 2010

  • 1 more comment 
  • taran_2005
    taran_2005 Mar 07, 2010

    Thanks for your response!!

    I understand you wanted to Fix it. But, this is A manufacturing Defect. I could tell you multiple Lawsuit and You tube and Articles. Let me Copy Few Links that have Clearly Mentioned regarding these WHITE DOTS / SPOTS :-


    http://www.hdtvmagazine.com/forum/viewto...


    The Complaint is for Samsung for the Same White Spots.

    Search Mitsubishi DLP White Spots on Google and you would know the Fact.

    Let me know, if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!




  • taran_2005
    taran_2005 Mar 07, 2010

    Thanks for your response!!

    As we Discuss, i have many Clients who paid ONLY for the price of the Part. As of now, you could keep on using it . On an average, i guess this Unit would still run for Few Weeks / Months.

    Let me know, if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!



  • lotsofcs
    lotsofcs Oct 29, 2013

    Hooey. I've had my 65" Mitsubushi for 6 years and it developed white spots like reproducing rabbits. For under $200,00 the DLP DMD Chip was bad. Got on the internet and found the replacement had it three days. Repair time is about one hour watching You Tube removal and replacement. My picture is now as good as it was when it was new in 2007.

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  • Expert
  • 201 Answers

Hi,
White dots are caused by the dlp chip failing. It controls millions of tiny mirrors that create the picture. When the mirrors get stuck it can cause white or black dots. Only replacing the dlp chip (also known as the DMD) will fix it. You might want to check out Mitsubishi's website for part info as to whether the DMD is availible or if the entire optical block
(the projector part of the tv) needs replacement. I would guess the cost to be at least $400 parts and labor to replace the DMD and at least several hundred to replace optical block.

Posted on Mar 07, 2010

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I have a WD-65c9 About 5 years old, Had one white dot show up on the screen. Right away I knew some thing was wrong. I took off back cover and also took off the part that has the DMD fan. Cleaned every thing up real good, put back together and white dot was gone. Hope this helps some one.

Posted on Apr 04, 2014

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  • Master
  • 8,619 Answers

Hi

Thanks for using FixYa. The first thing you can do is to take the back of the TV and blow the dust off, please make sure this is done while the TV is unplugged. If this does not help then the lamp should be replaced, also you can try to take the lamp out and then put that back in before replacing. Please do accept the solution if the issue is resolved or else revert for further assistance.

Thanks
Rylee

Posted on Mar 07, 2010

  • Rylee Smith
    Rylee Smith Mar 07, 2010

    If you are replacing the lamp then it should be around $200 if you get it done by a professional, as the lamp costs you around $130. Please do accept the solution if the issue is resolved or else revert for further assistance.

    Thanks
    Rylee

  • Mark Wakefield
    Mark Wakefield Nov 10, 2012

    Call Mitsubishi at 800 332-2119 with you TV model and serial number and they will set you up for a service call with a local TV Repaired which they have certified to install the DLP chip as per the factory instructions. The cost ends up half price and the TV looks better than when you first bought it due to the new and improved DMD chip.

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