Question about Bosch 3.81 cu ft WFMC530 1UC Nexxt 500 Plus Series Washer

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The Softener is not going through.

On my Bosch washing machine there are three compartments, detergent, softener, and bleach. The Softener compartment when I fill it up and run the machine it doesn't run through all the time. Sometimes I come back and its filled higher with softener and water...what could be going on??

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Hey Ben Fixit,

Depending on what unit of Nexxt 500, not all of them have a slide out soap box. The unit I have of the Nexxt 500 series only has an access lid that lifts up.

To address the blockage on this style of machine, a user can start with a kettle of boiling water and slowly pour the water into the fabric softener well.

Remember fabric softener is made with plant fats and during the colder months can coagulate and clog the lines. This is due to the colder temperature of the water, especially if the user does not use hot water to wash all of their clothes.

Keith

Posted on May 31, 2010

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You need to take the soapbox out and clean thoroughly. Pull the soapbox out to the point where you get resistance and the you will see a tab you press to release it fully. Do not force the soapbox out. Take it to the sink and clean with hot water. Softener can be like jello when it drys and will block the release.

Posted on May 25, 2010

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1 Answer

Fabric Softener Does Not Drain


25569074-ineink0kisfnom0atbkujjcx-3-0.jpg
compartment 1: Detergent for pre-wash
(powder)

Before pouring in the detergent, make sure that extra compartment 4 has been removed.

compartment 2: Detergent for the wash cycle
(powder or liquid)

Liquid detergent should only be poured in immediately prior to the wash cycle start.

compartment 3: Additives (fabric softeners, etc.)
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extra compartment 4: Bleach
! Do not use Hand Wash Detergent because it may form too much foam.

Cleaning the detergent dispenser
Remove the dispenser by raising it and pulling it out (see figure).
Wash it under running water; this operation should be repeated
frequently.

25569074-ineink0kisfnom0atbkujjcx-3-1.jpg 25569074-ineink0kisfnom0atbkujjcx-3-3.jpg 25569074-ineink0kisfnom0atbkujjcx-3-6.jpg
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A quick and easy way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes.
In a few cases I have come across, the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.
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You will need to type into your search engine/web browser '(make model number) washer manual' and you should be presented with a number of sources from which you can either download for free or have to pay a nominal amount.
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