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Radio not working on my 2002 Nissan Primera."Secure" message comes up on display.No access to radio or cd. Brought it to main dealer and was told key needed to be paired with radio. Had this done but secure message still coming up,now they say its a fault with the radio and will have to be replaced. Considering that the radio was not taken out and checked and the the cost of replacment I am wondering if they were just trying to sell me a new one.Surely there must be an easier fix to my problem

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  • fubartoons
    fubartoons Apr 21, 2012

    serure message eventually changes to "enter code" when ignition key is on. the code is entered by using radio preset numbers 1-4. so if the code is 7234. press "1" 7 times; "2" 2 times; "3" 3 times and "4" 4 times, then press ^ up button and its entered correctly. your pin number should be with your car, possibly near the back of its manual. if not, you should be able to obtain the pin code from a nissan dealer, using your registration certificate (log book)



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Any solutions, i hav e the same problem

Posted on Jul 11, 2013

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I have just returned from my main nissan dealers in silversprings cork. Very polite and helpful. I got the exact answer as main post had. He informed me that i should try and source the radio part second hand as it is very expensive to buy a new one. He was very helpful. Maybe he and his mechanics were unaware of the radio code being entered incorrectly too many times. I will try this as i have not left the radio on for more than one hour. I will update ye on how i get on.

Posted on Feb 22, 2013

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  • mattias_b_jo
    mattias_b_jo Mar 05, 2013

    Any updates on this yet, did you manage to fix it? I just discover the same problem with my stereo so I'm very interrested about the outcome of this.

  • mattias_b_jo
    mattias_b_jo Mar 05, 2013

    DDid you manage to fix your problem? I have just noted the same error in my car, so I'm very interrested if you suceeded or not.

  • Dominic McCarth Apr 01, 2013

    Radio on 02 Primera stuck on Phone mode ..any solutions please??

  • dieudelautorite
    dieudelautorite Jul 12, 2019

    pls i have same probless on my nissan primera i need help on how i can fix my radio


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The radio probably needs a code to be entered. It sounds like someone tried to enter the wrong code too many times. See if you can get the right code, then leave the radio turned on for an hour or two. The secure message should disappear then to be replaced by code. You should then be able to enter the code.

Posted on Apr 07, 2011

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