Alcatel Cell Phones - Recent Questions, Troubleshooting & Support


Press and hold Volume Up button and the On button.

Alcatel Cell... | Answered on Oct 02, 2019


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Alcatel Cell... | Answered on Oct 02, 2019


take it to alcatel. they would help you with it. do you have the receipt. there are some who would help you unlock it without a receipt.

Alcatel Cell... | Answered on Sep 30, 2019


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Alcatel Cell... | Answered on Sep 30, 2019


Jovke I want the number blocked. The person blocked I have a restraining order on and I need proof he's contacting me.
Mike powers thank you I will try that

Alcatel Cell... | Answered on Sep 30, 2019


- Does the Phone Charge ?
- Ist the Power Button Broken or defected ?
- Have you tried Hard Reset ?

Alcatel Cell... | Answered on Sep 27, 2019


Under setting you will find reset option. There are 3 to 4 kind of reset mobile. Like internet and wifi setting reset, apps reset etc.

Alcatel Cell... | Answered on Sep 22, 2019


Try this guide

Verify airplane mode is turned off.

From the home screen press the Center key.
Scroll to Setting and press the Center key.
Scroll to Others and press the Center key.
Scroll to Airplane Mode and if off press the Center key.
Press OK.
Scroll to Off and press OK.
Reset the network settings.

Resetting the network settings reconnects your phone to the network and does not erase any of your content or data.

If the problem occurred after you follow the guide, just try to replace your sim. Good Luck!

Alcatel Cell... | Answered on Sep 20, 2019


A factory reset will get your phone back the way it was when you first bought it. Whatever you did then to raise or lower your volume is what you'd do after a hard reset. There should be a volume control in your settings.

Alcatel Cell... | Answered on Sep 14, 2019

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