Air Purifiers - Recent Questions, Troubleshooting & Support


It's a bad batch of components in the couple you have gotten. Return it if you haven't already and purchase one elsewhere.

Ionic Pro TURBO... | Answered on Sep 27, 2019


Unplug the unit from the A/C outlet.  Turn the fan unit over, and with your finger, spin the fan as fast as you easily can.  Tooth like projections should rotate out of the lower most part of the assembly.  These teeth drive the wheel.  If they don't come out, the problem might be in the seating of that silicon rubber nipple, or the "tooth" assembly could be gummed up with algae and deposits.  You can wash it out.  The problem with mine is the teeth work, but the wheel still doesn't move.  I have emailed the sales office for help.  I love the unit's performance, but it is temperamental.  Good luck, and please post, if you fix it.  

Venta Airwasher... | Answered on Aug 28, 2019


It will not help purify paint fumes and could be a source of combustion. It is best to ventilate using open windows and positive air pressure from a fan blowing from another room into the fume area. Hope this helps some:)

Venta Airwasher... | Answered on Aug 28, 2019


I use white vinegar and hot water. I soak the disk for a few hours. It's amazing. My venta is 10 years old. I also use different scented oils in mine to fragrance the room. I use it daily. I got a new venta but like the older model better. It is my sleeping machine it provides a white noise that I sleep very well to. The new one is too quiet and seems more fragile.

Venta -... | Answered on Aug 28, 2019


When you add water, you should notice bubbles (just a few) on top of the water.  When the water no longer has bubbles, the additive is shot, and you should wash out the tank.  We have dirty air, and it takes about 2 weeks for us.  I spray it with Murphy's Soap to soak a few minutes and wipe it out with a sponge.  Rinse.   Spray the wheel similarly (all over) and spray with a kitchen hose, as hot as possible.  You may have to repeat.  I clean my wheel between tank cleaning, so it doesn't build up.  You should use the additive, because the water has to be slippery to work with the wheel.  Maybe you can find a different "wetting solution,"  that would be cheaper;  Venta gets an arm and a leg for it.  Good Luck.  I like the performance of mine, but it is temperamental.

Venta Airwasher... | Answered on Aug 28, 2019


When was the last time the filter was changed and electrostatic wires wiped? If the light is on the unit is working. Please check the filter media and wipe the fine metal wires on unit adjacent to the pleated filter.

Aprilaire 5000... | Answered on Aug 18, 2019


Where can one get a new bulb ballast for the UV801?

Air Purifiers | Answered on Jul 17, 2019


This is a repair that someone I know didafter reading a post on the net.....regarding Quadra repairs....and here is a link for repairs....its all one link....so type it into your browser or paste it.....

http://www.airpurifierrepair.com/ProductDetails.aspx?ID=34&ProductId=591


Remove the grid assembly.

Remove the 4 screws holding the top on.

Gently remove the top as there are wires connected to it.

Once removed, find the microswitch assembly on the side. There will be 2 green wires going to this assy board (PCB).

Examine the bottom of this board. On both my units, the PCB wascorroded badly on the trace that runs from the center lead to the wireconnection. This will cause the microswitch to quit working.

What I did was soldered a wire from the center contact of themicroswitch (center piece coming through the board. There should be alarge solder pool) to the wire connection at the edge of the board.This just 'goes around' the corroded PCB trace.

Worked fantastic on both ionic breezes and took about 5 minutes for thesecond one. The first one took over 2 hours just to find the problem.

I hope this helps.....good luck...thanks for rating my effort....the Fang.

Sharper Image... | Answered on Jul 14, 2019

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