Hardware & Accessories - Recent Questions, Troubleshooting & Support


If you are observing erratic switch action, the timer probably is mechanically defective.

York Hardware &... | Answered on Oct 10, 2019


Google (Stanley)(28441)(manual) without parens.

Stanley Hardware... | Answered on Oct 05, 2019


I had a similar unit. The solution is in the programming. Read instructions carefully

Hardware &... | Answered on Oct 04, 2019


does your wiring look like what is shown in the instruction papers?
From your description, it does not sound like it. There is no white wire attached to the switch.
What type of bulbs are you connecting to? These require bulbs that can pass small amounts of current when off == incandescents and florescent. They may not work with LEDs.

Hardware &... | Answered on Oct 04, 2019


I am not a heating expert so take this with a grain of salt.
IMHO, a sooty burning oil burner (which kerosene is used in) is due to too much fuel or too little air. An oil burner consumes oxygen, therefore ventilation is required. A direct vent supplies makeup air and provides and exhaust path. Kerosene comes in a couple of different grades. K2 is generally used for heating.
SO, insure you have the correct type kerosene. Inspect your direct vent to insure it is drawing in air from the outside easily. Insure your control is not supplying too much kerosene.
The flame should not be red - that is a definite indication of too little air/too much fuel. If it is very blue, it may get blown out. Your manual should show you the perfect flame color.
If you are smelling kerosene, that would be a good indicator that something is wrong with your direct vent. Any leak between the exhaust section and the makeup air section will cause this. Reinstall the vent and insure the directions are followed. Moving the vent after installation is perfect for breaking the seals and creating the problem. Have you had any earthquakes lately?

Hardware &... | Answered on Oct 04, 2019


AND WE DO NOT KNOW WHAT YOU HAVE EITHER .

Hardware &... | Answered on Oct 04, 2019


You might be able to adjust the glides. An easier way would be to make the cabinet tilt slightly rearward by shimming the front of the cabinet at the bottom.

Hardware &... | Answered on Oct 03, 2019

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