Office Equipment & Supplies - Recent Questions, Troubleshooting & Support
Having problems downloading drivers
Try the Uk download site here it should still work;-
5 hours ago
Usb printer problem "port in use please wait"
Can you advise which operating system you are using? Assuming 32bit windows:
Unplug the printer from the USB and try deleting the printer from the printers folder.
Then download the latest driver from the Canon web site. Once you have you have it, in the control panel go to SYSTEM and into HARDWARE tab and then DEVICE MANAGER. Look under UNIVESAL SERIAL BUS CONTROLLERS and check that there are NO yellow symbols. If there are yellow symbols you need to remove the offending item from the list (making a note of it's description) and then reboot your machine.
When it comes back up it should advise that new hardware has been found and go through the process of installing the drivers.
You can now go the manufacturers web site and download the USB controller driver for your device. If the file is a zip extract it to a folder on your PC.
When it asks if it can go online to find a suitable driver, let it do so and you can also specify a location for it look (where you extracted the download above)
Once it finds the driver required and has finished installing it, reboot your system and then install the printer driver you just downloaded.
Hopefully this will get you back on the go. If you have a windows 64 bit system I'm afraid you are on your own. 64 bit drivers that work are very hard to come by.
Let us know if this is any use to you, if not we may more to offer.
9 hours ago
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