Error code E000000-0001
Hello nelco9,I can help you clear the code easy enough. But there is a strong probability the code will come back almost immedietly.Copiers use high heat and pressure to bond the toner to the paper.It is of course critical to accurately monitor this high temp as to insure against fire.The code E0000000-001 means that for any number of reasons the copier did not or could not reliably monitor this temp.Now, something as simple as a momentary variation in the power to the plug the device is plugged into can cause this code as the plug voltage and/or frequency is sufficient to interfere with the copier's ability to track the temp, so lets hope for the best.Trust me there are so many fail safes involved in this process that the copier will properly shut down if the problem is serious.Ok,locate the'ADDITIONAL FUNCTIONS" button on the op panel.It is just to the right of the 9 key pad.Press it, let go, then the numbers 2&8 simaltaneously,let go, then ADDITIONAL FUNCTIONS again.You will see a new screen.Press "copier". Tabs appear at the top.Press the "function" button.New screen again.Press "clear".New screen.Press "ERR" .Press "OK" in the lower right corner.Now if you TRULY know where the main power switch is (right rear of copier about halfway down) then power the copier off.If in doubt simply unplug the copier.When you turn it back on the copier will attemt to start up as normal.If it does then congrats !!.If it fails you will need a new fusing unit which can run as high as $800. I truly hope I have helped you.Take care.
on Mar 20, 2019