Vacuums - Recent Questions, Troubleshooting & Support
Green light on DC44 but nothing is happening
Hi Emma, it's Jack at Dyson.
I'm sorry to hear your DC44 Animal doesn't seem to be working correctly. If the green LED indicator on the machine lights up, but the machine itself doesn't run, this suggests the battery is flat. It could mean that it's not recharging correctly when connected to the docking station.
It would be worth temporarily disconnecting and removing the charger cord from the docking station and plugging it directly into the machine - the machine should recharge fully within 3.5 hours. If the machine then works as normal the charger cord may not have been corrected fitted to the docking station.
If you'd like further advice from our experts after you've given this a try, please call the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).
Dyson DC16 Root...
24 hours ago
MY RAINBOW VACUUM HAS LOST SUCTION POWER AND i
Your Rainbow E series has lost suction power, because you need a new hepa filter, ot your water basin gasket is messed up, or the center motor gasket is messed up or out of position.
Make sure your water basin is not cracked or broken, also.
If you have any more questions let me know. I am a Rainbow seller, and a Rainbow expert also.
Rainbow E series...
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