Canon Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


If you checked every part of the printer perfectly and you are entirely sure there is absolutely no paper jammed somewhere, then please check if all the rollers run smoothly and have no blockage. If needed, put some lubricant on the spinning parts to make it go smoother. Do a test run and see if it helped.

Canon Office... | Answered 1 hour ago


MY CANON IR 2420 WITH ERROR 000007-0000 HOW CAN ISOLVE THIS PROBLEM

Canon Office... | Answered 2 hours ago


hi! this is Alex Walker expert to help you call me on 518-348-9393 Thank you

Canon Office... | Answered Yesterday


try print spooler services and if not running... restart spooler services.

Canon LASER SHOT... | Answered 2 days ago


firmware ir5000

Canon... | Answered 2 days ago


Try printing in photo. Sometime the check works OK but its not enough for regular printing. I use this method when I refill cartridges because they are not made to last more than original fill.

Canon Office... | Answered 3 days ago


Hi. That error indicate a failure in the home position of the shutter of the fixing unit . Maybe dirty of loosen sensors. Remove the fixing unit and verify

Canon Office... | Answered 3 days ago


Try this . Make some copies ( at least 5) and open one of the covers while machine is making copies. Remove the paper jam and verify if the copy is blurred. Do this to be sure of what unit is causing the blurred copies. If copy information is good before the paper enter in the fixing unit . That mean the problem is is the fixing unit

Canon Office... | Answered 3 days ago


Hi. Paper jams all the times , or frequently? Try to print the jam log from service mode. In that log it shows the exact sensor that is detecting the jam .

Canon Office... | Answered 3 days ago


Contact Canon directly to inquire.

Canon Office... | Answered 3 days ago


Hi. What type of driver are you using , pcl, ps? Try using the UFRII driver type

Canon Office... | Answered 3 days ago

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