Canon PIXMA - Recent Questions, Troubleshooting & Support


Make sure that it's powered on. If it is, then it sounds like it's not on your network. Run the setup program and enter your wifi network information into it, so that it gets on your network. If you've already done that, try power cycling the printer. I have to do that with my HP wifi printer every once in a while. When it goes to sleep it drops the connection.

Canon PIXMA... | Answered Yesterday


How to clear the erroe : 0xf0af8005

Canon PIXMA ... | Answered 2 days ago


pull out your ink carg and on your printer and then put back the cag and use your printer its work aone

Canon PIXMA... | Answered 2 days ago


I have a Canon mx432 that was new, but gave me a 5100 message that I couldn't clear. I cleaned the transparent belt that guides the print cartridges, and now it works great. I spent hours on it until I cleaned that strip - - nothing else worked

Canon Pixma... | Answered on Oct 11, 2019


Test your printer on an ordinary document. If it prints OK it's not your printer or document.

Canon PIXMA... | Answered on Oct 11, 2019


Resetting Ink-Waste Overflow Counter Canon Pixma iP3000, iP4000, iP5000 Printers
  1. With the printer plugged in and powered off, press and hold the Resume/Cancel button, then press and hold the Power button. (DO NOT release the buttons. The LED light should be green to indicate that a function is selectable.).
  2. While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.).
  3. While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting with orange.).
  4. When the LED light is green, press the Resume/Cancel button 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting with orange.).
  5. Press the Power button. The LED lights in green, and the reset is performed. (When the operation completes, the printer returns to the menu selection mode automatically.).
  6. Press the power button to exit service mode.
Note: if you accidentally press the Resume/Cancel button more than 4 times in step 4 then just press the Resume/Cancel button at least 10 times and the printer will be returned to step 4 automatically

Canon PIXMA... | Answered on Oct 10, 2019


Your printer driver is corrupt. Go to Canon's web site to get another download. Uninstall the old printer driver before installing the new driver or it won't work.

Canon PIXMA... | Answered on Oct 09, 2019


  1. With the printer plugged in and powered off, press and hold the Resume/Cancel button, then press and hold the Power button. (DO NOT release the buttons. The LED light should be green to indicate that a function is selectable.).
  2. While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.).
  3. While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and Resume/Cancel buttons. (Each time the Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting with orange.).
  4. When the LED light is green, press the Resume/Cancel button 4 times. (Each time the Resume/Cancel button is pressed, the LED lights alternately in orange and green, starting with orange.).
  5. Press the Power button. The LED lights in green, and the reset is performed. (When the operation completes, the printer returns to the menu selection mode automatically.).
  6. Press the power button to exit service mode.
Note: if you accidentally press the Resume/Cancel button more than 4 times in step 4 then just press the Resume/Cancel button at least 10 times and the printer will be returned to step 4 automatically
Canon Pixma iP4200, iP5200, iP6000, iP8500 Reset Procedure
  1. Turn off the Printers.
  2. Hold Resume button click POWER.
  3. Hold button RESUME, release POWER
  4. Then press the button again twice RESUME.
  5. Release all the buttons.
  6. Indicator led in green and stay green.
  7. Click the button 4 times RESUME, if you want to make another transaction.

Canon PIXMA... | Answered on Oct 07, 2019


Hmmmm.... Bootleg copies of Windows are not legitimate Windows. You stated that you have a Dell OptiPlex. You may be able to use the DVD that your brother has to reinstall Windows 7. Because bootleg copies of the operating system work differently, you are not able to use most of your computers features. My answer is if you can find a Dell OEM Windows 7 disk on Amazon, try that. If it works, then you had a bad copy of Windows installed.

Canon PIXMA... | Answered on Oct 06, 2019


The 6000 error is a generic internal error code. Unfortunately, it could mean one of many things. To resolve the 6001 error, please follow the following steps:

1. Turn off the printer and disconnect the power cord and USB cable.
2. Remove paper from the automatic sheet feeder (in the back).
3. Gently pull jammed paper out, if any.
3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.
5. Check ASF with a bright light to check for obstructions. Remove any if found.
6. Open the rear cover to check if the paper is jammed.
7. Pull out the cassette and check if the paper is jammed inside the cassette area.
8. Load paper back into the ASF or cassette.
9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

If the above procedure does not resolve the error, the unit would require service:http://www.usa.canon.com/cusa/page.action

Canon Pixma... | Answered on Oct 04, 2019


When the message "5100 / 5101 Printer error has occurred. Turn off power then back on again. If problem persists, see the manual." is displayed, the behavior of the print head holder is interrupted.
Do you see a jammed paper or foreign material?
Did you install the print head properly?
Please see the following for detail.
If the problem persists, contact the service center for repair. Cause 1. Is there a securing material for the holder inside the printer? Summary There may be a securing material for the holder inside the printer.
(This material must be removed before using the printer.)
Open the Top Cover, then remove the securing material for the holder. See Also Cause Summary [ With the securing material ]
[ Remove the securing material ]
Then, close the cover, and turn ON the printer again. See Also Cause 2. Is there a jammed paper or foreign material inside the printer? Summary Stop printing, then push the power button of the printer to turn OFF the printer.
Open the Top Cover of the printer; then,
  • If there is a jammed paper or foreign material inside the printer, remove them.
See Also Cause Summary [ The printer with the Top Cover opened ]
( Paper jam )
After checking the above items, push the power button to turn ON the printer again.
CAUTION
When removing the jammed paper or foreign material, take extra care so that you do not touch the inner parts. Or, it may cause another printing problem.
See Also Cause 3. Is the ink tank properly installed? Summary If the ink tank is not properly installed, it interferes with the operation of the print head.
See the following images to get an idea of proper print head position. See Also Cause Summary [ When the ink tanks are not properly installed ]
The ink tank is not set firmly.
The ink lamp is not turned ON. See Also Cause Summary [ When the ink tanks are properly installed ]
The ink lamps are turned ON.
CAUTION
Always remember "Do not touch the Print Head Holder while it is moving."
Wait until the Print Head Holder automatically stops.
Do not even attempt to stop/move the Print Head Holder by holding it.
Canon PIXMA MX922

Canon Pixma... | Answered on Oct 01, 2019


This happens because ink jet printers have a waste ink reservoir and if its full you need to get it cleaned. I recommend you don't do this yourself because you can permanently damage the printer if you don't know what are you doing. I recommend calling the canon technical support line and asking them where the nearest service center is located:

Canon USA customer technical support* options:
  • Toll-free live technical support** Monday through Friday 10:00 AM ET to 10:00 PM ET (excluding holidays) at 1-800-828-4040
If you have any other questions, please let me know.

Canon PIXMA ... | Answered on Sep 26, 2019


solucion a email stnilton@hotmail.com the error 5010

Canon PIXMA ... | Answered on Sep 25, 2019


error [6000] or light blinking 3 times is mean there is an error occurred in the LF encoder signal.

Canon PIXMA... | Answered on Sep 25, 2019

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