Dyson Vacuums - Recent Questions, Troubleshooting & Support


It might need a new filter.

Dyson Vacuums | Answered on Oct 13, 2019



Hi

Thanks for making contact and I'm sorry you're having difficulty.

I would suggest that this is a blockage of some kind as the pulsating is caused by a lack of airflow (the motor is protecting itself by pulsating and then ultimately cutting out).

I would recommend looking at the following video which will take you through a methodical way of checking this. The model in the video is a DC59 but applies to most cordless models:
https://www.youtube.com/watch?v=fdnu4yk-5vI

Furthermore, I would check the bin inlet to make sure that the one-way door/flap is not jammed as this also can cause the problem.

If you continue to have difficulty, please give the Dyson Helpline a call on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

Best wishes

Allan




Dyson DC59... | Answered on Oct 04, 2019


Check for clogs or broken belt(s).
Some model are more cost-effective to replace the entire unit than have it repaired.

Dyson Vacuums | Answered on Oct 01, 2019


Sounds like a bad motor and that will need to go to the service center for replacement.

Dyson Vacuums | Answered on Sep 28, 2019


You may have a bad motor and that will need to go into service.

Dyson Vacuums | Answered on Sep 28, 2019


Suction stops when there is either something blocking inside the hose or you vacuumed a sharp object that created a hole or tears in the hose or bottom transfer line.

You will need to look very carefully at the hose to see is something is jammed up also turn the unit over and look at the looping hoselike section to see if there is a tear or jam. if its a jam carefully remove the object. if its a tear you will need to get the part from Dyson to replace it. since the unit is new you can also send it in for repair. depending on whether the unit is new or refurbished you should have from 1-5 years.

Dyson Vacuums | Answered on Sep 28, 2019


Dyson's site reports: "A flashing red light indicates that there is a fault, please call the Dyson Helpline."

Dyson Vacuums | Answered on Sep 19, 2019


Dyson's site reports: "A flashing red light indicates that there is a fault, please call the Dyson Helpline. "

Dyson Vacuums | Answered on Sep 19, 2019


This is one of the simpler Dyson's to replace a belt on. Here is a good video showing it.

Dyson Vacuums | Answered on Sep 19, 2019


Dyson's site says, "A flashing red light indicates that there is a fault, please call the Dyson Helpline."

Dyson Vacuums | Answered on Sep 19, 2019


I didn't understand what you need exactly, but anyway, you can find both of them on amazon (the entire vacum, or just a battery 1500Mah). take a look on following links:
1. entire vacum: Dyson DC16 Root 6 Handheld Vacuum Cleaner
2. just battery: Pwr 1500mAh Extended Capacity Battery for Dyson Dc16 Root 6 Vacuum Cleaner...
need-dyson-hand-thwo3sxipgmgtjfqzhk52bks-2-0.jpg

Dyson DC16 Root... | Answered on Sep 14, 2019


The listings on 3rd party batteries like at NewEgg (
HQRP Battery for Dyson DC31 DC34 DC35 DC44 DC45 DC56 Series plus HQRP... ), Ebay (
NEW DYSON DC44 DC45 VACUUM Battery Type 2000Mah CORDLESS DC34 DC35 4402B ), and others lump the battery for the DC44 and DC45 together, so you're probably fine.

You may want to take the battery to a Batteries Plus or such - sometimes a battery will show voltage just fine, but choke once there's a load on it. They have the gear to tell (same as with car batteries)

Good Luck

Dyson Vacuums | Answered on Sep 14, 2019


Hi there,

I'm sorry to hear you're having difficulties with your DC25 Animal. If the filter inside the Ball will not stay in place during use, please make sure that when you refit it, it locks into place with an audible 'click'.

I can confirm it's normal for your Dyson to become warm during use, but if you're concerned that it seems excessively hot, I'd encourage you to get in touch with us directly so we can help. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Dyson DC25... | Answered on Sep 13, 2019

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