Dyson Vacuums - Recent Questions, Troubleshooting & Support


You may have to press the release button and hold it depressed as you pry the canister loose.

Dyson DC07... | Answered Yesterday


Have you tried pushing the peg inwards?
This locking peg should be spring-loaded, and tapered at the top to retract automatically when the handle is pushed down, like a folding umbrella.
However, it could be jammed, so try manual force.
The lock-peg may have trapped a piece of debris around its body.

Dyson Vacuums | Answered 2 days ago


Sounds IMHO like a faulty connection, faulty switch, or crack in cord.
An electrician or somebody competent with power appliances and a test-meter will need to open and check cord first, then work forwards through switch, wires, motor brushes, etc.

Dyson Vacuums | Answered 2 days ago


That's dyson's way of laughing at you for spending 4 times as much as you should have for a vacuum that doesn't work any better than the rest of them

Dyson Vacuums | Answered on Jun 15, 2019


Brush roll is probably jammed

Dyson Vacuums | Answered on Jun 12, 2019


It might be the clutch. Mine did it because there was dirt stock in the end caps if the roller. Instead of the belt breaking a clutch kicks in and makes a loud flapping noise.

Dyson Vacuums | Answered on Jun 04, 2019


Sorry. Almost all Dyson cordless machines last 2 years and fail. Don't get fooled again by advertising. buy a better brand next time. Local vac shop can help you decide what is a good choice for your needs.

Dyson Vacuums | Answered on Jun 03, 2019


This is common on the 25's. Take it to your local vac shop for repair. The pivot screw vibrates loose and binds the pivot point. This can be fixed. You probably need it serviced anyway as bagless machines need annual cleaning to perform properly.

Dyson Vacuums | Answered on Jun 03, 2019


The ball shell may be broken or damaged or the part on the vacuum where the bolt holds the ball shell on may be damaged. You will have to inspect these areas closely while moving the vacuum back and forth to narrow down where the problem is.

Dyson Vacuums | Answered on Jun 02, 2019

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