Fisher and Paykel Refrigerators - Recent Questions, Troubleshooting & Support


HEY!!!!! If your breaker is tripping it means you have a short circuit - a serious safety issue.
Unless you are a qualified electrical tech, for safety reasons refer this one to a pro.

Fisher and... | Answered on Oct 18, 2019


My fridge is 11 years old and recently had the same problem; the freezer was cooling well, but the fridge compartment was not cooling enough. I searched the Web a read most answers. I thought the fan was faulty, but in fact it wasn't (the fridge has got 2 fans, one for each compartment, and they look very similar, the part number on mine was 883340). The whole problem was a build-up of ice in the condenser unit that is at the back of the freezer compartment. What happens is that the ice blocks the passage of air the fan for the fridge compartment. This of course stops the cool air circulating to the fridge compartment. I was able to repair the fridge an it is now working perfectly. This is what I did:
1) Removed everything from the fridge, food, shelves, the lot.
2) I made sure the fan for the fridge compartment was okay, by connecting it to a 9V battery; the fan was okay. (I did this because after reading the posts I was convinced the problem was a dead fan, but you can skip this step if you can hear the fan spinning and think it is okay). To check the fan, remove by pulling the toll plastic cover that fits below the smaller plastic cover with the temperature indicator. This cover is very flexible and flimsy, start pulling from near the bottom and continue along the right side, flexing it as you go along, until it comes free (there is an insulating plastic foam moulding underneath that comes with it). As soon as you remove this cover, you will see the small fan and the plugs. Unplug the fan's connector (it has a small lock you need to press) and wire it to a standard 9 volt battery. CAUTION: observe polarity! The battery positive terminal MUST be connected to the RED wire (or the fan burns!). If the fan is bad, you can remove it very easily by inserting 2 finger inside the white plastic holder, pushing the fan in (the fan is held with 3 very elastic thin silicon bands, that do not break) ,hooking the holder from the inside edge with your fingers and pulling. It will just come out through the slot. (I did this, but then had some problem in getting it back in place. I finally left it in a near flat position, but not quite as flat as it was. Nevertheless it works okay).
3) My fan was good (I wasted a lot of time doing this), so next I shifted my attention to the freezer compartment. I then noticed that the plastic cover at the bottom of the compartment was half dislodged from its proper location, all covered on ice. I removed the cover, breaking the ice that held it with care. This cover is difficult to remove, there is a lot of pushing and pulling, so be prepared and patient; do not break it (mine came out with a small locking leg broken, but it did go back in place without any problems). I then checked the second fan, that is on this cover; it was also okay.
4) As soon as I removed the cover I saw the problem...ice everywhere! I reached for the house hair drier and after about one hour it was all gone. Note that most of the problem ice is behind the condenser (small radiator looking aluminum frame, that should be left alone. Do not move, push or twist it).
5) once all the ice was removed, I the carefully pushed the radiator back in place at the bottom of the compartment (it just fits and had been displaced by the growth of ice), and replaced the plastic cover.
6) and voila! my fridge was again working perfectly. About 3 hours flat.

Fisher and... | Answered on Jun 27, 2019


i have a fisher and paykel 450L fridge and its been pissing water out underneath the vege crisper since day one, i was told by f&p whilst it was under warranty that it was because of the humidity and constant opening and closing, i finely had enough of cleaning up fridge pee! you shouldnt have to do this for a 2 year old fridge, god sakes the 20 year old beer fridge doesnt leak. rang f&p and booked a service call $121 fast bucks, had to be available from 12miday untill 5pm bloke showed up at 4.45. inside the fridge he took the back panel off and then got out a part from his bag a long black thing with wires and attached it to the?whatever, but get this! it wasnt a replacement part, this fridge never had this part, so what? did they forget to put it in? and ive have to put up with fridge pee for 2 years?? and why do i have to pay the $121? he told me i wouldnt have to pay for the part? whippee? i already paid for it when i bought the "faulty" fridge. ill be getting to the bottom of this, does f&p know there is a fault? and they dont bother to fess up? lucky they dont make cars!!!! took about 10min and so far no more fridge pee!!

Fisher and... | Answered on Jun 24, 2019


press the select button ( the button that you choose the temperature on the fridge and freezer) and check that the fan on both fridge and freezer are working.

Fisher and... | Answered on May 07, 2019


make sure it is totally defrosted before attempting to remove it they can be a little awkward, usually there is some kind of retainer to keep the collection grill in place if not then you need to been it outwards to reach the element,before you do that disconnect the element and test it with a multimeter to make sure it needs replacing

Fisher and... | Answered on Mar 28, 2019


CALL A LOCAL REPAIR SERVICE COMPANY

Fisher and... | Answered on Feb 11, 2019


F20 does not stand for 20 degrees Fahrenheit you pleb. It is a fault code. Your fridge probably beeps 20 time when you open the door and then stops. To fix is simple and takes 5 mins. Remove the top left hand hinge cover and you will find a broken wire. Just switch off the fridge and then connect the wires together with a auto12v type connecter or solder it and use shrink tube. Switch the fridge back on and hay presto, you can fill your fridge to the max 3 times over with the money you just saved. It will happen again as the wiring loom they fit is well and not flexible. Use silicone insulated wire from J-car or similar and replace from the plug and reconnect inside the door where the wires don\'t bend. Hope this helps you.

Fisher and... | Answered on Feb 11, 2019


The beeping is in most cases to alert you to the fact the temperature is above the safe limit.

Fisher and... | Answered on Feb 08, 2019


It is difficult to diagnose without providing a model number to your refrigerator however I am wondering it is equipped with an ice maker? It is common for fridges to come with one and many are not hooked up to a water line. If this happens, then the ice maker will continue to cycle trying to get water. The inlet valve in the back of the unit will buzz when there is no water pressure going to it. Please check your owners manual on how to turn the ice maker off if it has one and it is not hooked up.

If this is not the issue, then please give a model number for further assistance.

Fisher and... | Answered on Feb 08, 2019


The F15 error code refers to "Low Current from fan" not drawing enough current or open circuit to fan. Check wiring to fan, check fan motor with Digital Muli-meter for resistance - if open circuit or high resistance - replace fan.

Fisher and... | Answered on Jan 31, 2019

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