Black mold growing inside of
GE is aware of the problem and has sent letters to customers because of a lawsuit. The settlement is that they must a) give a free home service call ($99, but no discount on labor and parts) or b) pay the $99 plus half of parts and labor or c) a discount on new GE appliances. Whichever way you choose, you pay! Even though there was a lawsuit, they do not admit that this is a GE problem, it's a case to case problem! Therefore, they won't give info on whether or not they are able to solve the problem. They won't tell what parts and labor, if any, you need, and they won't connect you with anyone that can give any info. The black mold is dangerous and constant, it takes a full day to clean it up, having to remove all parts of the fride and using all kinds of cleaning products, steam cleaners, toothbrushes and q-tips to get it out of every nook and cranny. My hands have bled from removing and cleaning sharp brackets which are now rusty from constant cleaning. All to no end, you know it will come back within a month, and be everywhere by two. My family is constantly exposed to it. GE is aware of it and knows that it's specific to their refrigerators. Because it is a serious health concern you think that they would FIX it! I will not pay $99 for a service call to be told to keep my refrigerator colder and use bleach. I'm dying to know if anyone has actually had the problem fixed!
on Oct 02, 2019