Refrigerators - Recent Questions, Troubleshooting & Support


As the weather is getting warmer for many people their freezer2_bing.gif and/or refrigerator do not work right because of a dirty condenser coil...

Check out this tip that I wrote about that... it is a great place to start trouble shooting your unit...and something that you can do rather then calling a repair person to do a simple thing for you...

Refrigerator2_bing.gif Condenser Coil Cleaning Refrigerator2_bing.gif Repair

Refrigerator Troubleshooting2_bing.gif Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay


GE Profile... | Answered on Oct 17, 2019

Type this into your Google search and it will bring up several you tube videos ge condenser fan location

GE Refrigerators | Answered on Oct 09, 2019

cleaning is the condenser and fan under unit front grill remove and rear panel remove to access also unplug fridge before doing anything

GE Refrigerators | Answered on Oct 07, 2019


GE Refrigerators | Answered on Oct 07, 2019

Do what I did to my friend when she said hers was blocked. I got the fridge out so the outside end of the drain tube was visible and I could get my mouth on the end, Wrapped kitchen roll round it so as not to mess my lips and said to my friend that she should look closely at the hole in the inside of the fridge AND GET AS CLOSE AS POSSIBLE to it so she could tell me exactly what was going on.

So with her head up to the hole I blew as hard as I could. You can guess what happened... She swore a bit, but she has a good sense of humour and laughed, but she couldn't complain as her fridge drain was clear.

It's a tube - you don't need to undo anything...

GE Refrigerators | Answered on Oct 03, 2019

Possible reverse cycle solenoid on gas line. You can gently tap this as it may be sticking, elsewise the solenoid coil may be faulty or no power getting to solenoid.

GE Refrigerators | Answered on Oct 03, 2019

GE is aware of the problem and has sent letters to customers because of a lawsuit. The settlement is that they must a) give a free home service call ($99, but no discount on labor and parts) or b) pay the $99 plus half of parts and labor or c) a discount on new GE appliances. Whichever way you choose, you pay! Even though there was a lawsuit, they do not admit that this is a GE problem, it's a case to case problem! Therefore, they won't give info on whether or not they are able to solve the problem. They won't tell what parts and labor, if any, you need, and they won't connect you with anyone that can give any info. The black mold is dangerous and constant, it takes a full day to clean it up, having to remove all parts of the fride and using all kinds of cleaning products, steam cleaners, toothbrushes and q-tips to get it out of every nook and cranny. My hands have bled from removing and cleaning sharp brackets which are now rusty from constant cleaning. All to no end, you know it will come back within a month, and be everywhere by two. My family is constantly exposed to it. GE is aware of it and knows that it's specific to their refrigerators. Because it is a serious health concern you think that they would FIX it! I will not pay $99 for a service call to be told to keep my refrigerator colder and use bleach. I'm dying to know if anyone has actually had the problem fixed!

GE Monogram... | Answered on Oct 02, 2019

Fans circulate air . Unfortunately they use electric power to do this verses convection causing your electric meter to whirl-up watts on your bill.
Suggest replace your unit with a better quality quiet higher SEER number fridge. Since your fridge runs on and off 24/7/365 the savings should eventually pay for the new unit.

GE Refrigerators | Answered on Oct 01, 2019

I had the same problem. The cause is the digital display is not communicating with the motherboard. What had happened in my case is the plug connection between the door's digital display and the motherboard had become unplugged. The wire running from the motherboard runs below the fridge, and connects via plug located along the bottom of the fridge below the freezer door, connecting to the wire running from the display to the bottom of the freezer door. I just reconnected it and that reset the display. Glad for it too, I thought I needed a new $130 motherboard! Hope this helped!

GE Refrigerators | Answered on Sep 29, 2019

I am posting this for the sake of curiosity. I want to know if it gets resolved.

GE Profile... | Answered on Sep 12, 2019

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