Kenmore Dishwashers - Recent Questions, Troubleshooting & Support

Hey, I have a 5 year old Kenmore Elite dishwasher also. Mine started acting up and couldn't figure out why. I finely unplugged it for an hour and plugged it back in, it reset the Electronic broad inside and will work till it happens again. I tried tracing the wires down with the wiring Schematic and couldn't find anything like some kind of fluke some how but unplugging it and waiting works for my problem so who knows it night do it for you and save some big bucks. It's only happen maybe 5-6 times in 3-4 years since new and was out of warranty of course, but I trusted Kenmore for years and years but it works fine after doing that and I'm not calling a repairman for it. I hope it might help, like I said who knows right. Okay. Ben

Kenmore... | Answered on Jul 12, 2019

Push the heated/dry button on the dishwasher for 4 seconds and that will unlock the dishwasher. This is just a safety feature that allows you to lock the dishwasher to stop kids from pushing buttons.
If that doesn’t’ work they will send out a tech to fix it.

Kenmore 24 in.... | Answered on Jul 10, 2019

Lynn, on the newer boards the key dance is heated dry-normal-heated dry-normal. On the older boards it was high temp-air dry-high temp-air dry. Don't know if yours has been changed or back.

Kenmore 24 in.... | Answered on Jun 26, 2019

soap dispensers open electrically, ether with a motor or solenoid. Ether that device is bad or a wiring problem or the control unit.

Kenmore... | Answered on May 27, 2019

it would be improbable that you put too tall an item on the top rack every time you wash, but it is also impossible to check without a see thru tub. Just make sure there are no tall items and maybe lower the top rack.
Some dishwashers have the top arm on the bottom of the rack and use a connection in the back when the rack is pushed in. If yours does make sure it isn't deformed and not making properly.

Kenmore... | Answered on May 27, 2019

a number of possible issues.
1. door sensor not allowing it to start
2. it is starting but there is no water flowing == water supply or vavle
3. corroded connections = water vavle or other places
4. control unit.

Kenmore... | Answered on May 27, 2019

Hello Neil,

You may just need to reset the washer having cleared the error code. This can be done by holding the PROG button for about 3-5 seconds.

The snowflake is the rinse aid warning light and the tipping cup with the S is the low salt warning light. These shouldn't be related to the problem and should disappear when they are refilled.

If holding the PROG button doesn't reset the washer, you need to check whether any water has leaked under the washing compartment. Either remove the kick-plate under the door and check for water visually or pull the washer out from under the counter and tilt it backwards about 45 degrees. The washer is heavy and the bottom can slide out when you do this, so get someone to help you if possible. It's also a good idea to put some old towels on the floor under the back of the washer to catch any water that drains out.

Please try this then let me know if you need further assistance. You didn't specify a model number, but from the description, I'm assuming this is the KDW12ST3A? You can reply to me by clicking on "Add a Comment" below your question.


Kenmore 15762... | Answered on May 08, 2019

I don't know that I would call it "normal", but it's certainly not surprising. The typical life span of any major appliance is probably in the neighborhood of 12 to 20 years, and electronic components are often the first to fail. Watch for a sale on a new dishwasher (especially a model that may be a year or two old) and dig out your wallet.

Kenmore... | Answered on Apr 26, 2019

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