Kyocera Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


On the FS-4000, this message can be cleared by releasing and pulling out the rear unit until it stops and making sure that the green pressure buttons on both ends of the fuser unit match. Both buttons depressed indicate envelope mode. Both released, indicate normal paper mode.

Kyocera... | Answered Yesterday


Error Code 6000 is fuser code, you need to replace the fuser unit, make sure there is no paper stucking there first!

I’m happy to help further over the phone at https://www.6ya.com/expert/mustafa_06f84c65ab5cc745

Kyocera FS-2000D... | Answered on Jun 18, 2019


First you have to find out where the paper jam occurs. Check the Rollers and the clutches, then the sensor for the registration and finally the exit sensor. Clean or replace any defective part.

Kyocera Office... | Answered on Jun 16, 2019


10871087, type 004 and press Start. Choose Execute and press again Start. Restart then the device.

Kyocera Office... | Answered on Jun 16, 2019


As I know you cannot enter in Service Mode like the MFPs. Only in the Service Settings in Adjust/Maintenance menu.

Kyocera Office... | Answered on Jun 16, 2019


Try to clean the mirrors in the scanner unit.

Kyocera Office... | Answered on Jun 16, 2019


You can read the manual for the device and the command center in order to setup the Scan to SMB.

Kyocera Office... | Answered on Jun 16, 2019


Go to Adjust/Maintenance>Service Settings>Enable Repair Unit.

Kyocera Office... | Answered on Jun 16, 2019


You need to replace the Fuser Unit. Unfortunately for this machine the reset Fixing is not available.

Kyocera Office... | Answered on Jun 16, 2019


Enter Maintenance Mode 10871087 and press 004 and Start. Then choose Execute and press Start. It will prompt for device restart.

Kyocera Office... | Answered on Jun 16, 2019

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