Miele Washing Machines - Recent Questions, Troubleshooting & Support

Thought I would comment in case others have this problem. Our series 5 has the exact same problem. It's caused by deterioration in the function of the gas spring that operates the soft-close, self-closing mechanism. The mechanism ends up in its closed position with the drawer open and prevents proper closure of the drawer. The sensor prevents the element from coming on. You can remove the drawer and flick the mechanism to its open position, but the problem will recur and a new gas spring is the long term solution.

Miele Washing... | Answered on Mar 13, 2019

ask Google or MIELE website tech support

Miele Washing... | Answered on Mar 12, 2019

That customer Couldn't find out the problem. That is a major complaint. So please contact service provider

Miele Washing... | Answered on Mar 10, 2019

Unfortunately the Power control board on this is the fault - we have seen a few with this fault and it seems the relay that controls the door lock can be the culprit here

Miele Washing... | Answered on Mar 03, 2019

could be a couple things - a spring (there are four of them ) that the drum hangs from could be broken or has come off the mount. Another issue may be the arm that holds the inner drum - it may have corroded and become unstable - we can usually detect this by opening the drain below the drum and empty it into a Tupperware - examine the water and look for small black fragments - they will be hard like metal and about the size of a grain of sand or larger. These are magnesium particles from the arm that supports the inner drum - unfortunately the inner drum would have to be changed if that is the case

Miele Washing... | Answered on Mar 03, 2019

I just received this error message on my Miele WPS 4146 (Waterproof Fault) Prior to this I had an error message regarding the Drain outlet, so I opened the drain outlet and cleaned it. I think I might have opened it too quickly and therefore creating the (Waterproof Fault). The problem is that when you open the drain outlet too quickly the water runs into the bottom of the washing machine where some sensor lies and you get the (Waterproof Fault) error message on the display and not even turning off the machine will do anything to get rid of this annoying message.

So here is the fix that worked for me.

1. Turn off the machine
2. Unplug it
3. Open the drain outlet and take out the plug.
4. Dry all the visible water with a cotton cloth.
5. Tilt the machine FORWARD and hold it until you see water gushing from underneath the machine.
6. Repeat this until you see no more water.
7. Plug the machine back inn.
8 VOILA no error message! I hope in your case :)

Miele Washing... | Answered on Feb 28, 2019

Hi there's this website something like reliable-store and it is very amazing for manual for repairing servicing anything
someone on fixya recommended it to me and I thank him even today
They have full manuals and it's verrrrry cheap and mine
I got free in offers
3rd time I also had an issue with
the file so the girl replaced it in 30 mins
there is one more but i don't remember its name it was 2 years back bitman something link this
Try it out brother

Miele Washing... | Answered on Feb 21, 2019


Miele Washing... | Answered on Feb 06, 2019

Lay machine on floor , removed white motor cover , unscrew motor connection block screws disconnected connectors, and slowly remove, fit the new brushes, and place connect block back on front of motor, using a torch , guide carbons and inserts back into the motor with a small screwdriver

Miele Washing... | Answered on Feb 03, 2019

We had the same problem on a Premier 500 and solved it by tilting the machine forward. Some more water ran out and the lights went off.

Miele Novotronic... | Answered on Jan 31, 2019

Hi dear. Your machine needs new shock absorbers and drum tension springs replacement. I can advise to contact your local Miele center. Thanks.

Miele Washing... | Answered on Jan 29, 2019

fix the leak.

Miele Washing... | Answered on Jan 28, 2019

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