Panasonic Lumix - Recent Questions, Troubleshooting & Support


Hi and welcome to FixYa!

Please try to remove the battery and let it sit for atleast 5mins. then reconnect it again. This should reset the system and can resolve the problem.

Hope this helps and thank you for using FixYa! Have a good one!

Panasonic Lumix... | Answered on May 31, 2019


Yes, you can clean. Not as complex as I originally thought.
1) Remove all of the silver screws
2) Separate the silver case (should split in 2)
3) Remove the 3 black screws in the middle
4) remove the center square cover that is over the lens
5) Use a duster spray to clean the lense and mirror
6) Reassemble in reverse order
Not knowing what I was going to get in, the entire process only took about 7-10 minutes.

Email me at malhokc1@yahoo.com with any questions.

Panasonic Lumix... | Answered on Apr 29, 2019


if theres available online seller in your place try ordering online

Panasonic Lumix... | Answered on Apr 15, 2019


O.I.S. stands for Optical Image Stabilizer, the error is probably the result of the lens locating pings slipping and the gear teeth are out of sync. This in NOT a home fix, it is considered a 'fatal error' If it is under warranty return it to Panasonic, if not go to KEH.com and request a quote on a repair. Inside the camera is a HIGH VOLTAGE AC MAINS CAPACITOR, and it can produce an electric shock that can be fatal.

Panasonic Lumix... | Answered on Mar 20, 2019


Los hp´s de Panasonic conocen la respuesta, pero por 100.00 porquer?a de c?mara!

Panasonic Lumix... | Answered on Mar 09, 2019


Panasonic help and support if available

Panasonic Lumix... | Answered on Feb 09, 2019


Turn the camera on as if you wanted to take photos.
Next, on the back of the camera, press the center button marked "MENU/SET".
Press the left button to select the icons on the side.
Press the down button until you are on the 'wrench' icon.
Push the right button once.
Now scroll down until you reach an icon that shows a face speaking.
Press the right button once.
Now you can scroll up and down to select the language you want.
Press the center button when you have "ENGLISH" selected.

Panasonic Lumix... | Answered on Feb 04, 2019


Do you really need a driver?

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

Panasonic Lumix... | Answered on Nov 22, 2018


I have the same issue with my 3 month old Lumix DMC FS15 plus it won't focus and gives the error message to "turn camera off and then on" This doesn't fix it.

Bottom line fix: Don't buy this camera again and don't recommend other buy it.

Panasonic Lumix... | Answered on Oct 28, 2018


I recently had the lens cover stick partly open.  There are 4 segments to the lens cover, and if we number them from the top, number 2 was not closing.
I gently flicked the segments a few times, in case there was a grain of dirt causing it to stick (although the camera has never been in a dirty or dusty environment).  This caused the lens cover to close fully each time, but now it would not open fully, segment 1 would not open, although it would stay open if moved by finger.
Anyway, after a bit of fiddling, I got it working properly again.  The way that the lens cover appears to work is that only segments 2 and 3 are pushed open or shut by springs, segments 1 and 4 are pushed open and shut by tiny tabs that catch on segments 2 and 3.  If the segments somehow get pushed out of alignment, then they either bind (causing the cover not to shut), or they get disconnected (causing the cover not to open fully.
Now I am not sure exactly what I did to get the mechanism form the stuck open state to the not opening state, but from there the way to fix it is to:
-With the lens open...
- Hold segment 2 in the closed position with firm finger pressure (which will tend to push it towards the lens).
- Push segment 1 towards the open position until you can see that it has cleared the edge of segment 2.
- Lift segment 2 way from the lens so that it will rub past segment 1 as you...
- Move segment 1 to the open position.
- Repeat if necessary to get the technique right.

I can't provide any guarantees, and I am not about to repeat the excercise on my camera, but it was a lot easier than sending it off for repair.

Panasonic Lumix... | Answered on Oct 23, 2018


Go into the camera's menu and find "format"....follow the on-screen instructions to erase the internal memory. Your card should work properly after that. If not, your card may be corrupted. If so, download the pics from it to your computer and then, format the card in the camera to get it to work again.

Panasonic Lumix... | Answered on Oct 11, 2018


Go to this site, enter your model in to the search bar and it's going to link you to the right model:
https://gdgtpreview.com/category/pdf-manual-directory

Panasonic Lumix... | Answered on Oct 07, 2018


Go to this site, enter your model in to the search bar and it's going to link you to the right model:
https://gdgtpreview.com/category/pdf-manual-directory

Panasonic Lumix... | Answered on Oct 07, 2018


Sounds like a cracked screen. Examine it carefully with a magnifying glass.

Panasonic Lumix... | Answered on Oct 06, 2018


Panasonic DMC TZ25 compact camera - System Error (Focus)
- Try holding the shutter button while switching on the camera (suggested by Andrea Lock, above). I actually had to try this several times as camera was refusing to reset properly, but after a few goes, lens retracted and camera began to work again. Thanks Andrea.

Panasonic Lumix... | Answered on Sep 28, 2018


what is the reflction of the camera. is your camera full charged or some button is in a normal condition.
http://www.skiliwah.cn/
http://www.digitalcamera-parts.net/
e-mail:e-8090team@hotmail.com

Panasonic Lumix... | Answered on Sep 26, 2018

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