Panasonic Lumix - Recent Questions, Troubleshooting & Support


Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

Panasonic Lumix... | Answered on Oct 05, 2019


Had the same issue with my DMC-FZ50 for a couple weeks, and tried turning it onn and off countless times. I could hear something happening inside the lens on start-up and surmised the internal shutter was trying to open but wasn't able to. I guessed that the turn off/turn on idea was to resend the command impulse to open the shutter. So.... I t urned it on while repeatedly hitting the side of the lens firmly with the palm of my hand and.....it worked!!!!

Panasonic Lumix ... | Answered on Sep 30, 2019


Make sure you are not using an incompatible card like a SDHC card which looks identical. If the F3 can use those cards, make sure you format it in the menu system. If it still fails, try another card, it may be bad. Remove the card and do a short recording to internal memory to check system, if it is capable.

Panasonic Lumix... | Answered on Sep 19, 2019


Wondershare Video Converter Platinum is the best HD video converter and AVCHD video converter which can convert HD video and AVCHD video to avi, convert m2ts to avi, convert mts to avi, convert ts to mpeg etc.. with excellent quality.

Panasonic Lumix... | Answered on Sep 16, 2019


the best available editor is adobe premeir pro for video editing and for converstion you may use imToo application.

Panasonic Lumix... | Answered on Sep 12, 2019


There should be instructions for this in the manual - it may be a menu setting. Alternatively, put the media card into a USB card reader attached to your computer.

Panasonic Lumix... | Answered on Jun 30, 2019


Hi and welcome to FixYa!

Please try to remove the battery and let it sit for atleast 5mins. then reconnect it again. This should reset the system and can resolve the problem.

Hope this helps and thank you for using FixYa! Have a good one!

Panasonic Lumix... | Answered on May 31, 2019


Yes, you can clean. Not as complex as I originally thought.
1) Remove all of the silver screws
2) Separate the silver case (should split in 2)
3) Remove the 3 black screws in the middle
4) remove the center square cover that is over the lens
5) Use a duster spray to clean the lense and mirror
6) Reassemble in reverse order
Not knowing what I was going to get in, the entire process only took about 7-10 minutes.

Email me at malhokc1@yahoo.com with any questions.

Panasonic Lumix... | Answered on Apr 29, 2019


if theres available online seller in your place try ordering online

Panasonic Lumix... | Answered on Apr 15, 2019


O.I.S. stands for Optical Image Stabilizer, the error is probably the result of the lens locating pings slipping and the gear teeth are out of sync. This in NOT a home fix, it is considered a 'fatal error' If it is under warranty return it to Panasonic, if not go to KEH.com and request a quote on a repair. Inside the camera is a HIGH VOLTAGE AC MAINS CAPACITOR, and it can produce an electric shock that can be fatal.

Panasonic Lumix... | Answered on Mar 20, 2019


Los hp´s de Panasonic conocen la respuesta, pero por 100.00 porquer?a de c?mara!

Panasonic Lumix... | Answered on Mar 09, 2019


Turn the camera on as if you wanted to take photos.
Next, on the back of the camera, press the center button marked "MENU/SET".
Press the left button to select the icons on the side.
Press the down button until you are on the 'wrench' icon.
Push the right button once.
Now scroll down until you reach an icon that shows a face speaking.
Press the right button once.
Now you can scroll up and down to select the language you want.
Press the center button when you have "ENGLISH" selected.

Panasonic Lumix... | Answered on Feb 04, 2019


Do you really need a driver?

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

Panasonic Lumix... | Answered on Nov 22, 2018

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