Panasonic Toughbook - Recent Questions, Troubleshooting & Support


The new batteries may be defective and unable to charge/recharge completely.

Panasonic... | Answered on Mar 01, 2018


The command.com is a key file in the booting up process of computers. You either have a virus that destroyed it, or your hard disk drive is failing. Try going into the CMOS and make sure the CD is listed in the boot order and first, then boot to system CD.

Panasonic... | Answered on Oct 17, 2017


keyboatd controls are found by going to control panel--keyboard --and clickong or the tabs

Panasonic... | Answered on May 22, 2017


Try to charge the battery with the Panasoniv programm: Calibration Utility.
I think is a battery problem.

Panasonic... | Answered on Apr 28, 2017


Is there any chance the video output is switched to feed the rear VGA connector? ie the screen is black due the video being routed away from the screen. Try hitting F5 key.
Can you hit the Delete key to try and enter the bIOS screen? (it may be another key such as F1 or F2. See your Toughbook manual)
Can you have someone make you a bootable USB thumb drive and try booting up with that?
Its also possible that the hard drive has failed, but usually the BIOS POST check will initiate and indicate a failed hard drive or bad RAM etc
Can you remove the 2.5 inch hard drive? Usually its accessible under a removable panel under the laptop.
Feel free to ask more questions.
Cheers,
Steve
PS have you tried the discussion forums on the Panasonic website?

Panasonic... | Answered on Feb 15, 2016


see
http://www.computerhope.com/issues/ch000394.htm
This is most likely a RAM issue but it may be that your RAM slots on your motherboard have become defective. If the latter, you will need to replace the motherboard, which may mean buying a new computer if a motherboard cannot be found at a reasonable price (try ebay as well Panasonic and other computer dealers)
However you should start by finding out what RAM is in your computer which means opening it if it won't start.
see the reference manual which can be downloaded at http://www.panasonic.com/business/toughbook/computer-support-download-manuals.asp Go to p119 - there you will find a slightly more informative description of what the problem is likely to be (RAM module). I don't know where the RAM modules are situated in your particular model of CF29, you will need to find out. Remove all of them. (see ref manual on how to do this - it looks like the standard method for laptops). Replace one of them in the approved fashion: ensure that it fits well: usually it is easy to tell when this has happened - see other guides for upgrading laptop RAM modules or videos (you tube has many) for this stage if you do not understand the Panasonic ref manual - I found the IBM T40series guide at www.lenovo,com very easy to understand. Now try starting the computer. If it gives the same error, remove and the RAM module and try again. If this doesn't work try the other RAM slot if your computer has one with the same memory module. If that doesn't work repeat the process with the other RAM module [if the computer had one]. In this fashion you should be able to determine whether and which RAM module is defective or if it is one of the slots on the motherboard. If there is only one module and slot, you will need to try reinserting the RAM and if that doesn't work using another known good stick of RAM of the correct type (not all RAM sticks of seemingly the correct spec, will work though: best use a reputable brand). This will tell you whether it's likely to be the original RAM or the motherboard, or just that the RAM had become improperly seated.

While carrying these operations the computer should be powered down and have the battery removed. Observe anti static precautions and do not force anything.

Good luck

17.January.2015

Panasonic... | Answered on Jan 17, 2015


Go here and download the drivers and calibration tools.
https://eww.pavc.panasonic.co.jp/pc/cgi-bin/itn/toughbook/dl01.cgi

Panasonic... | Answered on Nov 20, 2014


I think your actually having issues getting it to run on the toughbook because it uses different drivers for everything from the Acer computer. If you press F8 while booting up you can choose the option "Disable automatic restart (of system errors or something)". Then when the machine boots up you should get a blue screen giving you an error code like "IRQ_EQUAL_TO_OR_GREATER_X Error: 0x0000005f. You could try to see what the message is trying to tell you to resolve it but the error msg would likely point to the driver that its trying to load that's most likely different from the toughbook you have. I'd suggest getting an external cdrom/dvdrom and install windows from a disc onto the toughbooks hd while its in that toughbook machine.

Panasonic... | Answered on Nov 20, 2014


http://toughbookcentral.com/once-and-for-all-toughbook-touchscreen-driver

Panasonic... | Answered on Oct 26, 2014


The wireless switch is behind the PC Card Door located on the left side of the Toughbook 19

Rugged Mobile Technology Panasonic Toughbook Toughpad Tablet Sales...

Panasonic... | Answered on Jul 21, 2014


may be problem with your display backlight hardware problem
.

Panasonic... | Answered on Jun 29, 2014

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