Riso Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


You will need to go into service mode, to input the value on the machine for the ink color the value is 1-black or 2-color.

Hope helps.

Riso Office... | Answered on Jan 12, 2019


111998

Riso RZ220... | Answered on Jan 11, 2019


US.RISO.COM
goto the support page... on the top colorfull bar and from there goto technical support then create an account and find your driver...

Riso RZ390... | Answered on Jan 05, 2019


riso ks 800 error code c-7

Riso RZ390... | Answered on Jan 03, 2019


T01-520 is not drum stick. All the All 520 errors refer to main motor lock/ motor limit sensor faults (T01 is fault that requires maintenance). Drum error is T01-520-520. In your case 520 is the problem code, not the area code. It is not the drum stuck, it is the main motor because there is a fault.

Replacing drum won't help , since the fault concerns the main motor.
It would be useful to know if there is an area code after 520.
Print this out, and read here how to check new Riso codes.

Riso Office... | Answered on Jan 03, 2019


Please I need a solution to riso ez 231 p-96-569

Riso Office... | Answered on Oct 22, 2018


Riso has the answer on the back page of the manual

Riso RZ220... | Answered on Aug 18, 2018


  • Code: 001 S96
  • Description:Power supply remote signal not connected The control signal cable for the ON/OFF control of the 24/38-VDC output is disconnected. The signal wire grounded inside the power supply unit has been pulled up by the IP PCB to detect the level.
  • Code: 003 S97
  • Description:38-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 38-VDC resistance inside the power supply unit. The detection level is approximately 18 VDC. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec). No detection is performed when the interlock SW is open.
  • Code: 004 S97
  • Description:24-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 24-VDC resistance inside the power supply unit. The detection level is approximately 11 VDC. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec). No detection is performed when the interlock SW is open.
  • Code: 006 S97
  • Description:3.3-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 3.3-VDC power supply on the MIP side of the IP PCB. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec).

  • Code: 007 S97
  • Description:1.8-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 1.8-VDC power supply on the MIP side of the IP PCB. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec).
  • Code: 008 S96
  • Description:Control panel not connected The absence of the control panel unit to be connected to the MC PCB is detected. Since this configuration lacks this panel, this error indication will not be issued under normal operating circumstances.
  • Code: 009 S96
  • Description:Print counter not connected The absence of a print counter is detected.
  • Code: 011 S96
  • Description:CIS PCB not connected The connection of the CIS PCB cannot be confirmed.
HP Printer Support Phone Number 1 850 610 1013 HP Support Assistant

Riso Office... | Answered on Jun 11, 2018


this is a very tricky problem on the main motor ther is a steel cap covering a strobe disk and a sensor the sensor is dirty or faulty to get to it you have to take out the main motor

Riso RZ220... | Answered on May 07, 2018


This indicates a problem with the cyan ink detection sensor. It can be reset temporarily in test mode with code 1534, but that may well not fix the cause of the error in the cyan ink supply.

Riso Office... | Answered on Feb 04, 2018


How could your ink work in a Riso RZ220?

Riso RZ220... | Answered on Jan 23, 2018


if show ERROR CODE D22-542 means the board in the drum have some problemif show D04-534 means you are using not original ink, but just press restart key is ok.

Riso RZ220... | Answered on Jan 13, 2018


Clean the cartridge with alcohol, dry, put it back in .

Riso RZ220... | Answered on Dec 31, 2017

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