Riso Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


riso ks 800 error code c-7

Riso RZ390... | Answered on Mar 15, 2019


Depending on the error code, below is the list of error codes with explanations

http://www.printcopy.info/?l=en&mod=free&chap=erc&brand=Riso&model=RZ220

Riso RZ220... | Answered on Mar 15, 2019


P04-513 is an ink overflow error.
the easiest way to fix it is to run the drum dry.
here is how:
1. turn the machine off by the power swith.
2. hold the left and right print position buttons and turn on the machine.
3. when the machine starts it will show you some numbers.. perss either the clear or yellow reset button to show 0000
4. now enter 81 and press start and the machine will make a master.
5. once the machine is done press the clear or yellow clear button to return to 0000
6. next make suer you have plenty of paper and enter 888 and press start.. the machine will start making copies of the test pattern. (if it jams a lot you may want to use speed 1 or go to step 4 and use code 80 instead)
once the copies start coming out light you can press the stop button and when the machine stops turn it off and back on normally.

Riso RZ390... | Answered on Mar 15, 2019


If its CR or TR, E-01 is main motor lock. turn off machine and hold reset button in while you turn the machine on again. Make sure your master removal unit and master feed unit are closed corectly.

Riso RZ220... | Answered on Feb 28, 2019


where can i find the Riso RZ Paper-feed-tray upper or lower safety switch

Riso RZ220... | Answered on Feb 28, 2019


this is a very tricky problem on the main motor ther is a steel cap covering a strobe disk and a sensor the sensor is dirty or faulty to get to it you have to take out the main motor

Riso RZ220... | Answered on Feb 28, 2019


This is for master drawer not responding to green light to be released question. Try turning ON machine (turn off first) while holding down the reset button. Also a mechanical way is a small hole to insert a pencil, eraser end first, just below green latch area. Just insert hold in while squeezing release latch. to drawer.

Riso RZ390... | Answered on Feb 21, 2019


You will need to go into service mode, to input the value on the machine for the ink color the value is 1-black or 2-color.

Hope helps.

Riso Office... | Answered on Jan 12, 2019


111998

Riso RZ220... | Answered on Jan 11, 2019


US.RISO.COM
goto the support page... on the top colorfull bar and from there goto technical support then create an account and find your driver...

Riso RZ390... | Answered on Jan 05, 2019


T01-520 is not drum stick. All the All 520 errors refer to main motor lock/ motor limit sensor faults (T01 is fault that requires maintenance). Drum error is T01-520-520. In your case 520 is the problem code, not the area code. It is not the drum stuck, it is the main motor because there is a fault.

Replacing drum won't help , since the fault concerns the main motor.
It would be useful to know if there is an area code after 520.
Print this out, and read here how to check new Riso codes.

Riso Office... | Answered on Jan 03, 2019


Please I need a solution to riso ez 231 p-96-569

Riso Office... | Answered on Oct 22, 2018


Riso has the answer on the back page of the manual

Riso RZ220... | Answered on Aug 18, 2018


  • Code: 001 S96
  • Description:Power supply remote signal not connected The control signal cable for the ON/OFF control of the 24/38-VDC output is disconnected. The signal wire grounded inside the power supply unit has been pulled up by the IP PCB to detect the level.
  • Code: 003 S97
  • Description:38-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 38-VDC resistance inside the power supply unit. The detection level is approximately 18 VDC. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec). No detection is performed when the interlock SW is open.
  • Code: 004 S97
  • Description:24-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed by the IP PCB based on the signal resulting from dividing the 24-VDC resistance inside the power supply unit. The detection level is approximately 11 VDC. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec). No detection is performed when the interlock SW is open.
  • Code: 006 S97
  • Description:3.3-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 3.3-VDC power supply on the MIP side of the IP PCB. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec).

  • Code: 007 S97
  • Description:1.8-VDC power supply voltage error A voltage drop is detected when a voltage drop is sensed in the 1.8-VDC power supply on the MIP side of the IP PCB. Voltage polling is conducted at 100-ms intervals by the IP-CPU. An error is detected when a voltage drop is sensed 10 times in succession (approx. 1 sec).
  • Code: 008 S96
  • Description:Control panel not connected The absence of the control panel unit to be connected to the MC PCB is detected. Since this configuration lacks this panel, this error indication will not be issued under normal operating circumstances.
  • Code: 009 S96
  • Description:Print counter not connected The absence of a print counter is detected.
  • Code: 011 S96
  • Description:CIS PCB not connected The connection of the CIS PCB cannot be confirmed.
HP Printer Support Phone Number 1 850 610 1013 HP Support Assistant

Riso Office... | Answered on Jun 11, 2018

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