Samsung Washing Machines - Recent Questions, Troubleshooting & Support

seems like the water inlet solenoid isn't working you may contact samsung directly to have a repair man fix the issue since samsung has all the parts for their washers

Samsung Washing... | Answered 3 days ago

I suggest you read the operating instructions of your machine. I don't know of such a programme - most programmes include a rinse and spin though there is usually a delicates programme that is a short low temperature wash, leaves the tub full of water (to decrease creasing) until the programmer is advanced and then a short rinse and low speed spin.

Not sure what is special about a special sweater detergent except maybe it is so mild it might behave like soap and contains a fabric conditioner - hence no rinsing. Seems it could be a gimmick...

Best way of washing treasured woollens remains hand washing using soap if possible and rinse with fabric conditioner. Pull into shape while wet and dry flat.

Samsung Washing... | Answered 3 days ago

5e means either the filter is clogged or the pump is not working or the hose is plugged. Drain it first, using the hose. Lay the hose down in a bucket and let it drain out, making sure the bucket or dish can hold all the water. If it does not, bring the hose back up, drain the bucket and start again.
Then remove the filter cover and check for obstructions, and when it is clean, run a limited cycle, and check to see if it sounds like the pump is running. If not, the pump needs replacement.
If it is running, and hardly any water is coming out of the drain hose, quickly move the drain hose up and down to use it as a ram to remove any plugs in the drain hose.
It should start coming out as a solid thumb width sized stream.

Samsung Washing... | Answered on Oct 12, 2019

make sure drain hose is not installed lower then the level of the tub. this will cause siphoning to occur. Elevate drain hose so that it loops above washer top.

Samsung Washing... | Answered on Oct 05, 2019

I show an EC code as a temperature sensor issue. Turn your washer off at the mains, wait 30 seconds, turn mains power back on and start a new programme. If that doesn't work, it's time for a service call.
I did not find anything for an 8C code.

Samsung Washing... | Answered on Sep 25, 2019

user manual comes in various languages. please click on the link below directly in this link there is manual provided in all the available languages. select the language you wish to see the manual.and click on that particular manual. also for more details please click on this link directly this will help.thanks/.

Samsung WE356A5W... | Answered on Sep 23, 2019

If all the water has drained the most common fault is the brake motor which releases the drum so it is free to turn,with the back off and a torch you should be able to see the lever and cable being retracted id nothing happens on spin thatd your problem

Samsung Washing... | Answered on Sep 14, 2019

If you look closely at the control panel you will see a small lock emblem by one of the buttons. Press and hold that button until the lock indicator light goes out.

Samsung Washing... | Answered on Sep 14, 2019

Not finding what you are looking for?
Samsung Logo

5,931 questions posted

Ask a Question

Usually answered in minutes!

Top Samsung Washing Machines Experts

Jaime Hernandez

Level 3 Expert

2337 Answers

The Knight
The Knight

Level 3 Expert

76140 Answers


Level 2 Expert

381 Answers

Are you a Samsung Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides