If both remotes are equally poor, it points to the receiver, but
the batteries used in such devices often have a useful lifetime of 5 years even if in storage so it seems a little early to have to replace them but that is where I would start.
It is possible though, that those installed in 2004 were not fresh stock.
Buying replacement remotes is not what I would do without first doing the battery replacement since they are probably quite costly and they would likely need to be programmed by the dealer.
The receiver could be at fault but you will need an aftermarket service manual to locate it.
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Thankyou for your response and good advice, I have already changed batteries and my dealer agreed to give me new remotes and recode them. The new ones show the same problem as the old ones.
I also spoke to Chrysler uk who told me that the remotes were not very good on that year .
Something to do with having to come within the "Thatcham " remit.
I have another car with a thatchem alarm in it which is 15 years old and we have to hide the keys from my 2 yr old as they operate around 60 feet away.
Are chrysler "fobbing" me off ( sorry about the pun - key fob )
Look forward to any ideas
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