My Uconnect is factory installed on my 2005 Dodge Truck. There are two control buttons on the rearview mirror for the uconnect. For a long time my uconnect would not fully function with my bluetooth phone and then lately it quite working most of the time. I did a bunch of research adn found this procedure to do a hard reset. After doing this the uconnect came back fully and all functions are working. I now this sounds stupid and you feel stupid doing it, but it did work for my vehicle.
1- Turn on ignition w/doors closed
2- Press both buttons on mirror for 15-20 seconds
3- Shut off ignition
4- Open door for 5-10 seconds
5- Close door and restart car, Uconnect is now reset
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