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Posted on Jan 20, 2018
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2010 town & country ignition key will not release

The problem is intermittent but sometimes after putting the lever into park the ignition key will not move to lock position and the key will not release. Usually after turning the engine back on and moving thru the gears several times the key magically turns to lock position and the key is released

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Joseph Wright

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  • Chrysler Master 1,729 Answers
  • Posted on Jan 20, 2018
Joseph Wright
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Try rotating the steering wheel; it may be inline with one of the locks.

2 Related Answers

Anonymous

  • 22 Answers
  • Posted on Aug 20, 2009

SOURCE: 2002 Chrysler Town & Country starting intermittent

I assume you've checked all connections from the battery and starter to make sure they are clean and tight. It is a little weird that you do not have trouble starting in neutral yet you get a clicking sound in park. My first thought would be the neutral safety switch on the transmission but you shouldn't even get a click in park if that is bad.

One possibility is the contacts in your starter have worn down and are causing too more resistance (explains the clicking). At the back of your starter is a metal cover that is held on by three tiny bolts (6mm). Disconnect the battery first! (You might have to remove the starter to get to this part) Remove this cover and pull out the plunger assembly. Underneath are two brass plates. Compare one plate to the other. If one is noticeably thinner then it could be the cause of the clicking. You will even see a round groove in the plate. You can buy the plunger and contacts from this website: http://www.nationsautoelectric.com/densoparts.html or you can opt to get a starter from your friendly auto parts store. The first picture shows the bad contact on the left. Notice the groove, the metal has become really thin there. 1e874da.jpgThis picture shows a pitted plunger assembly. Always good to replace it too.cd09a24.jpgThis picture shows all the new parts installed.207ff4f.jpg

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Anonymous

  • 1 Answer
  • Posted on Sep 17, 2009

SOURCE: Ignition key will not turn

Thanks to the person with the wd40 suggestion. stuff that little red tube right up there and liberally spray. I just had the panic when I went to drive to the store in my 98 town & country and the key didn't turn. I read lots of varying solutions and was ready to get the emergency locksmith out here to replace the barrel and then I stumbled across that suggestion here. It made so much sense...and it worked. The barrel will probably still need to be replaced at some point, but not urgent.
thanks again!

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The key is stuck in the Ignition & will not come out ,& key will not turn to off position shift lever will not lock either

We have a 2002 Town & Country, and this problem happen to us - we had to have the ignition switch replaced and we have had no other problems with this!
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I have a 99 voyager and the ignition will not turn how do I remove it

Here's a copy of a service bulletin on your problem.

I'll bet the dealer says $300 for parts and 2 hrs labor.:screwy:

Ignition Key - Will Not Turn And/Or Cannot Be Removed
NUMBER: 23-23-00
GROUP: Body
DATE: JUNE 30, 2000
SUBJECT:
Ignition Key Will Not Turn And/Or Cannot Be Removed
MODELS:
1997 - 2000 (NS) Town & Country/Caravan/Voyager
OVERVIEW:
This bulletin involves performing one or any combination of the following procedures; cutting a new ignition key, and/or adjusting transmission shifter cable, and/or replacing the ignition lock cylinder and/or replacing the ignition lock housing and switch assembly.
SYMPTOM/CONDITION:
1. Cannot turn the ignition key when attempting to start vehicle, this condition may be intermittent.
2. Unable to remove the ignition key from the lock cylinder.
PARTS REQUIRED:
AR(1)04778115 Key
AR(1)05003843AB Cylinder, Ignition Lock
AR(1)04690523 Assembly, Ignition Switch and Lock Housing
EQUIPMENT POSSIBLY REQUIRED:
Key Cutter such as Pentastar Service Equipment (PSE) IL-MK1-P2627 or
IL-ECM-100
T-27 Torx Bit
T-25 Torx Bit
T-10 Tamper Resistant Torx Bit
SR-706059 Lock Cylinder Build Kit, Pentastar Service Equipment (PSE)
DIAGNOSIS/REPAIR PROCEDURE:
DOES NOT REQUIRE HOISTS OR OTHER FULL SERVICE FACILITY SPECIAL EQUIPMENT. THIS REPAIR IS COMPATIBLE WITH DAIMLERCHRYSLERS MOBILE SERVICE PROGRAM.
SYMPTOM/CONDITION ONE
1. Ensure the steering wheel is centered and the vehicle is positioned on a level surface.
2. Disconnect the negative battery cable.
3. Insert ignition key into the ignition lock cylinder and attempt to rotate the key to the start position and then the accessory position.
4. If the key does not turn, remove the key from the lock cylinder and rotate it 180°. Reinsert the key into the lock cylinder and attempt to rotate the key. If the key does not turn skip to step 14. If the key does turn make a new key.
NOTE: USE THE KEY CODE ON THE VEHICLE INVOICE TO CORRECTLY CUT THE NEW KEY. KEY CODES ARE ALSO AVAILABLE USING THE D.I.A.L. SYSTEM, MAIN MENU OPTION 13. DO NOT USE A KEY DUPLICATOR TO MAKE THE NEW KEY.
5. Insert the new ignition key into the ignition lock cylinder and attempt to rotate the key to the start position and then the accessory position.
6. If the key turns, remove the key from the lock cylinder and turn it over 180°and reinsert the key into the lock cylinder. Attempt to rotate the key.
7. If the key turns, repeat steps 5 and 6 ten times. If the key continues to rotate smoothly the repair is complete. If the key fails to turn smoothly at each rotation attempt, continue to step 8.
8. Remove the ignition lock cylinder using the procedure outlined on page 8D-29 of the 2000 Town & Country, Caravan and Voyager Service Manual (Publication No. 81-370-0005). DO NOT ATTEMPT TO DISASSEMBLE THE Lock CYLINDER.
9. Build a new lock cylinder to the key code on the vehicle invoice, using the instructions in the Pentastar Service Equipment SR-706059 Lock Cylinder Build Kit.
10. Install the new ignition lock cylinder using the procedure outlined on page 8D-29 of the 2000 Town & Country, Caravan and Voyager Service Manual (Publication No. 81-370-0005).
11. Insert the new ignition key into the new ignition lock cylinder and attempt to rotate the key to the start position and then the accessory position.
12. If the key turns, remove the key from the lock cylinder and turn it over 180°and reinsert the key into the lock cylinder. Attempt to rotate the key.
13. If the key turns, repeat steps 11 and 12 ten times. If the key continues to rotate smoothly the repair is complete. If the key fails to turn smoothly at each rotation attempt, continue to step 14.
14. Remove the ignition lock housing and ignition switch as an assembly using the procedure outlined beginning on page 19-47 of the 2000 Town & Country, Caravan and Voyager Service Manual (Publication No. 81-370-0005).
NOTE: SKIP STEPS 13 AND 14 OF THE SERVICE MANUAL REMOVAL PROCEDURE SO THE IGNITION LOCK HOUSING AND IGNITION SWITCH ARE REMOVED AS AN ASSEMBLY.
15. Install a new ignition lock housing and ignition switch assembly, p/n 04690523, using the procedure outlined beginning on page 19-49 of the 2000 Town & Country, Caravan and Voyager Service Manual (Publication No. 81-370-0005).
NOTE: PRIOR TO PERFORMING STEP 2 OF THE SERVICE MANUAL LOCK HOUSING INSTALLATION PROCEDURE, INSTALL THEN REMOVE THE TWO LOCK CYLINDER HOUSING MOUNTING SCREWS INTO THE LOCK HOUSING MOUNTING HOLES TO CREATE THE THREADS IN THE HOLES.FAILURE TO CREATE THE MOUNTING HOLE THREADS PRIOR TO INSTALLATION TO THE STEERING COLUMN MAY CAUSE MISALIGNMENT OF THE LOCK HOUSING TO STEERING COLUMN AND DAMAGE BINDING OF STEERING COLUMN MAY RESULT.
STEPS 5 AND 6 OF THE SERVICE MANUAL INSTALLATION PROCEDURE FOR THE LOCK HOUSING ARE NOT NECESSARY FOR THIS TSB PROCEDURE.
WHEN PERFORMING STEP 9 OF THE SERVICE MANUAL PROCEDURE USE THE NEW LOCK CYLINDER THAT WAS BUILT IN STEP 9 OF THE SYMPTOM/CONDITION ONE DIAGNOSIS / REPAIR PROCEDURE OF THIS BULLETIN.
16. Insert the new ignition key into the new ignition lock cylinder and attempt to rotate the key to the start position and then the accessory position.
17. If the key turns, remove the key from the lock cylinder and turn it over 180°and reinsert the key into the lock cylinder. Attempt to rotate the key.
18. If the key turns, repeat steps 16 and 17 ten times. If the key continues to rotate smoothly the repair is complete.
SYMPTOM/CONDITION TWO
1. Check the operation of the shift lever. The shift lever should fall freely away from the driver when it is brought up into the Park position.
2. If the shift lever does not seat fully up and away from the driver the column will not allow the key to be removed.
3. If binding of the shift lever is discovered, adjust the transmission shift cable using the procedure outlined on page 21-114 of the 2000 Town & Country, Caravan and Voyager Service Manual (Publication No. 81-370-0005).
0helpful
1answer

Ignition and column locked. what do i do?

if the key wont turn you can try this a locksmith showed me spray key hole with a small amount of wd40 put key in take the wooden end of a hammer handel and tap end of key not too hard.sometimes this will work until you can get fixed
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Parking brake

Your cables are probably siezed--try spraying the cable where they go into the housing with penetrating oil like WD40 sometimes this works.
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