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Could be a bad amp or amp fuse. No amp. Replace the radio, unless you are a computer tech. Then tear it apart and find the problem. Could be bad solder joints. The most likely cause. Usually at the face of the radio.
Sound as if there is an internal problem with the system. Will the CD eject when commanded? If not, try to remove it manually with a pair of tweezers or something of the sort to see if it will come back on line. You can also disconnect the battery for a few minutes to erase the units memory ( you may require a code if it has a theft feature ) to see if it will start working again. If nothing gets better, suspect an internal unit issue
Radio failures occur regularly after all they are prone to shorts , over voltage, surges, incorrect polarity hook up etc. The problem I think is that the radio installer hesitates to work on your unit because he may want approval from bmw to work on it possibly under warranty. Some vehicles state that any unauthorised work voids warranty. Clear the air with the radio teck and find out his problem exactly and if still in doubt take it somewhere else.
U need to make sure that the antena cable is conected at the back of the radio and not broken. If the problem persists take it to a specialist to work on the reception, its minor u wil b enjoying your reception now. Vote if it works. Good luck.
There is many reason, check fuse,check amplifier and check head unit. Otherwise install an aftermarket radio probably the best thing to do. Pretty simple follow this link http://www.installdr.com/Harnesses/Toyota-Wiring.pdf
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