SOURCE: whole instrument panel stopped working. no
there is a "special policy" for that vehicle
Document ID# 2037454
Subject: Special Coverage Adjustment-Instrument Panel Cluster Gauge Needle Functions #07187A - (11/08/2007)
Models: 2003-2004 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT
2003-2004 CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE
2003-2004 GMC SIERRA, YUKON, YUKON XL
THE
SERVICE PROCEDURE IN THIS BULLETIN HAS BEEN REVISED. IN A SMALL NUMBER
OF VEHICLES, THE GAUGE SWEEP TEST MAY NOT ALWAYS CONFIRM THE CONDITION.
PLEASE REVIEW THE SERVICE PROCEDURE IMMEDIATELY.
DUE TO PART
AVAILABILITY, THIS SPECIAL COVERAGE IS BEING ADMINISTERED IN PHASES. YOU
WILL BE NOTIFIED AS EACH ADDITIONAL PHASE IS RELEASED.
CUSTOMERS
ARE BEING INSTRUCTED TO CONTACT THE DEALERSHIP TO ARRANGE AN
APPOINTMENT IF THEY BELIEVE THEIR VEHICLE HAS THIS CONDITION. THE
CUSTOMER IS BEING ASKED TO PROVIDE THE VIN SO THE IPC CAN BE ORDERED IN
ADVANCE OF THE SCHEDULED APPOINTMENT. THIS WILL ELIMINATE THE NEED TO
KEEP THE VEHICLE OVERNIGHT. DEALERS ARE TO OBTAIN THE VEHICLE MILEAGE
WHEN SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE MILEAGE WILL BE
REQUIRED WHEN PLACING AN ORDER FOR THE IPC.
Condition
Some
customers of 2003-2004 model year Cadillac Escalade, Escalade ESV, and
Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and
GMC Sierra, Yukon, and Yukon XL vehicles have reported that one or more
of the instrument panel (IP) cluster gauges stick, flutter, or become
inoperative. This may cause inaccurate readings, including the
speedometer and fuel gauge.
Special Coverage Adjustment
This
special coverage covers the condition described above for a period of 7
years or 70,000 miles (110,000 km), whichever occurs first, from the
date the vehicle was originally placed in service, regardless of
ownership.
Dealers are to replace the instrument panel cluster
after the condition has been verified. The repairs will be made at no
charge to the customer.
For vehicles covered by Vehicle Service
Contracts, all eligible claims with repair orders on or after September
28, 2007 are covered by this special coverage and must be submitted
using the labor operation codes provided with this bulletin. Claims with
repair orders prior to September 28, 2007, must be submitted to the
Service Contract provider.
Vehicles Involved
Involved are
certain 2003-2004 model year Cadillac Escalade, Escalade ESV, and
Escalade EXT; Chevrolet Avalanche, Silverado, Suburban, and Tahoe; and
GMC Sierra, Yukon, and Yukon XL vehicles built within the following VIN
breakpoints:
SOURCE: 2003 Chevy 2500HD Dash Gauges not working
In my case, simply removing and reseating the IPC/DIC fuse restored the gauges to full functionality.
SOURCE: fuel gauge fluctuates on 1995 chevrolet tahoe
if you replaced the tank and all i assume you didnt change the fuel pump. if you dint then all thats wrong is that the float on the fuel pump is gas logged and will move more than if you had put in a new pump thus the fluctuation in the guage.
SOURCE: gauges on 2003 Tahoe quit working, is there a fuse?
there should be a fuse for your gage if you look on your fuse panle it should have labels telling you what fuse run's what.
SOURCE: my 2003 chevy tahoe dashboard gauges stopped
The dash cluster is know for two different problems.
If individual gauges bounced erratically and then quit, the little stepper motors that run them are bad. Upgrades are available from eBay, but you need PC soldering experience to change them out. An internet search will show allot of people who will rebuild the cluster for you.
If the entire cluster died all at once, the most common issue is bad solder joints near where the plug attaches to the board. This is an easier fix than the stepper motors, but still you need to be handy with a soldering iron!
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