#20 (permalink) 05-10-2008, 05:54 PM thegreatxterra Newbie 2005 Xterra Join Date: Mar 2008 Posts: 2 If you are reading this because you have the same problem... FILE A COMPLAINT AT THIS WEBSITE ---->>IVOQ - File a Complaint Apparently this is a problem that deserves a recall! Why should we take the cost of repair when this was an existing problem on earlier models? You'd think that something would have been done in order to prevent a repeat. Here is a copy of my complaint. "I had 1/4 of a tank of gas and went to fill up. After filling up my gas tank, I turned on the car, at which point the needle did not register the full tank. After driving a couple miles, the check engine light came on. I went directly to the dealer and was told that it was a fuel sending unit/sensor and that it was no longer covered after 30K miles. After returning home and doing research, I went online to x.nissanhelp.com After performing a search, I came across many others who have experienced the same problem. Apparently it has something to do with the fuel sending unit. A similar problem was found on the 2000-2004 xterra models and a recall was performed when the vehicle would stop after not getting any fuel, posing a great danger. It seems that somthing in the unit is faulty and will corrode over time. There is a general consensus that everyone who is having the problem is experiencing the same thing after having the vehicle for over 2 yrs and with around 39k-49k. If this problem existed in previous models, and it was recalled, the 2005-2007 xterras, frontiers, and pathfinders should get this fixed at no charge to the customer!! Why wait for accidents and possible deaths, especially since the problem lies in an integral part of the vehicle. Cost of repair ranges from $300-600." Please file the complaint if you agree that we, the loyal Nissan customers, should not have to pay for something that is clearly a defect on Nissan's part. I also have the same problem. I have a 2005 NISSAN Xterra with 45K and the fuel needle goes to "E" and then fluctuates up to half then goes down again. The "Service Engine Soon" light is on all the time. I had it diagnosed by a friend who hooked it up to a diagnostic computer. It gave a code indicating an issue with the fuel sending unit. And no, it was not a loose fuel cap as a possible issue according to the owners manual. I am not about to pay $500 or whatever it is for something that is a defect. I suggest that we all contact NISSAN of North America headquarters to complain. They should have a set allocation of coverage for customer service purposes on their vehicles. I used to work for TOYOTA MOTOR SALES, USA in their customer relations department and I know for a fact that they had authorization to approve a particular amount for service repairs if the customer complained enough. They should work with you and the Customer Service manager at the dealership to help you resolve the problem and keep you as a loyal NISSAN customer. Especially in these hard times for them! My engine light came on around 47K and was told by Nissan this is a common problem and the costs was over $500. This is for the fuel sending kit which other people indicate is happening to them.
SOURCE: Fuel Gage reading E after I Fill up.
WE HAVE THE SAME PROBLEM WITH OUR NISSAN X-TERRA. HOPEFULLY THEY CAN COME UP WITH A RESOLUTION FOR THIS PROBLEM THAT WAS CAUSED FROM THE MANUFACTURING OF THE VEHICLE. WE CAN ALSO TRY THE BBB ( BETTER BUSINESS BUREAU) AND PUT UP A COMPLAINT TO THEM AS WELL. IT'S PATHETIC THAT WE WOULD HAVE TO PAY OUT-OF-POCKET FOR THEIR MALFUNCTIONS. -NL
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