This is caused most often by out of phase climate zone blend door actuators, it is a very hard problem to repair, some luck in fixing it comes from removing the negative battery cable for 5 minutes to try and re-phase/sync the door actuators,if the one door will not change temp then it is more than a door sync issue and can require replacement of the blend door actuator, are the outputs of the 2 sides just reversed? that is to say will they change from hot to ac even though one is hot and one cold and visa versa?
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