It should roll up with assistance. Try helping it by GENTLY pulling up while holding the window switch. You may have to do this a couple times to get it all the way up. The problem is the window motor has gotten weak or lost power completely. The motor is a relatively easy part to get, but replacing it is very tough and unless you have done it before, or know what your doing I wouldn't suggest it ( it is possible though ). Hope it helps!
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