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Check the radio fuse in the fuse box. Maybe its blown, otherwise it may be a failure of wiring or the radio itself. Check the wiring before removing the radio to check the back of it. Check the wiring in the attached link:
Locate your fuse boxes or boxes, usually in the interior and or trunk. Locate the ciruit fuse that the radio is on. Check it to see if it is blown. If the fuse is good, you have to get behind the radio and check to see if you have voltage going to it. Test light will work for this. If there is voltage then, your Radio may be bad!
This seems to be a common problem with this series of radio. If you
open the drivers door and pop the fuse panel cover off the side of the
dash, then locate fuse number 42 ( should be 25 amp). Remove the fuse,
check to see if it is blown(it usually isn't), if it isnt blown leave it out for
about 30 seconds to 1 minute and then reinstall. Hope this helps it
worked on my jetta.
Yes, just removed #17 fuse and reinstalled and everything returned.
Maybe bad connection, or maybe something was drawing current and that's
it's function, (cut power) but it just didn't reset? (Owner's manual
lists one function of Circuit #17 as "Battery Saver')
You'll find that there are two "hot" leads going to the radio. There's a constant hot (which is used fot the clock and perhaps the memory) and another for radio power. If the latter is the case, physically check the fuse and see if it is blown. You say the radio has power, but no sound. How do you know the radio actually has power? Check the fuses first. If that's not the problem, there's a possibility that the output transistors have been fried, in which case a new radio will be the least expensive solution.
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